Branch Director

Objectives:

1) To create a “Model Branch” consistent with the Company’s Vision, Mission and Core Values

2) To grow the Branch to “Optimum” levels in terms of goal-oriented Agents and their individual, per person productivity and market share within the Branch Primary Market Area

3) To build a team of goal-oriented Agents who together achieve and exceed Branch listing inventory, unit sales and SCSL goals (“Same Customer Service Level” in each of the Company’s Core Businesses--Hunt Mortgage, Network Title Agency, Hunt Insurance and The Realty Club)

Functions:

•  Recruitment: Together with the Regional General Manager and the Business Development Manager, determines 
• the Branch Primary Market Area (“PMA”)
• the current Market Share in the PMA
• the desired PMA Market Share
• the current capacity of the Branch Office
• the optimum sales staff size in light of Market Share Goals and optimum Branch capacity
• Selection: Independently or upon recommendation of the Business Development Manager, makes the final hiring decision on all Agents recruited for the Branch.
• Training:  
• Demonstrates sales skills mastery in group meetings and in the field with Agents
• Coaches all Agents that express such a need/desire on personal production, utilizing the “Integrity Coaching” method and system
• Demonstrates mastery of and accurately interprets data derived from Hunt systems and tools including Profit Power, ProShow, The Customer Service Center, LeadRouter, Collateral Analytics, the Agent Dashboard (“Agent Achieve”), huntrealestate.com, huntuniversity.com, TeamERA, Seller Select, The Hunt Hotline and the Company’s proprietary Buyer Agency program (“Buy Design”)
• Demonstrates mastery of Listing Inventory Management and successful listing and marketing strategies
• Management:
• Together with the Regional General Manager and the CFO, develops monthly and annual listing inventory, unit and sales volume and SCSL goals via the Hunt Annual Planning System
• Educates Agents and Staff on, and enforces where necessary all Corporate Polices and Procedures, Local MLS Rules, National Association of Realtors Code of Ethics and State License Regulations
• Completes and submits all required monthly Branch Reports
• Creates the very real impression that the Branch operations run smoothly by hiring, training, supervising and evaluating Branch Administrative Personnel according to Company Standards of Practice and Policies and Procedures
• Monitors and manages all Branch leads and other inbound prospect activity
• Maintains the Branch physical plant and grounds according to Company standards
• Maintains appropriate staffing during normal hours of operation
• The Motivational Environment:
• Openly and vigorously demonstrates:
• The Organizational Vision, Mission, Core Values and Core Competencies
• The Code of the Hunt Agent
• All unique-to-Hunt and ERA value-added differentiating factors
• Creates a “High-Performance” sales culture as measured by per person productivity and Same Customer Service Level through
• Regular and meaningful recognition for individual Agent successes and contributions to the Team success
• Weekly sales meetings designed to either train on skills or education on our products and services
• Leadership by example through training in the field 
• Demonstration of the appropriate work ethic for success in the real estate industry
• An energy that encourages Agents’ presence in the Branch
• Creates a focus on, and commitment to achieve Branch Production Goals
• Creates a climate for peer-to-peer accountability through personal participation in a “Lifeline” Group and a Leadership Forum and encourages the creation of Agent Forums within the Branch
• Holds an annual election for a minimum of 3 Branch Agent Advisors and leads monthly meetings of this group; Appoints on of the elected Agent Advisors to represent the Branch Regionally as its Senior Advisor
• Within the Branch Financial Plan, develops and implements special promotions and Branch team-building events 

Education/Certification:

• Bachelor’s Degree: Business or related field
• Advanced courses in management and leadership
• Associate Broker License

Experience Required:

• Five or more years of successful experience in real estate sales or a field related to the real estate business (e.g. mortgage, insurance, banking, relocation)
• Three or more years of supervisory experience

Skills/Abilities:

• Strong oral and written communication and presentation skills
• Excellent leadership and human relations abilities
• Demonstrated negotiation skills
• Excellent presentation skills
• Ability to develop and implement plans to achieve monthly and annual objectives
• Ability to work in a cooperative, collegial manner with Business Development Manager, General Manager and department personnel
• Ability and eagerness to work in and promote a team environment