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Branch Manager

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Job Description - Branch Manager


Branch Manager – Stone Hill| Location: 1525 Town Center Dr, Pflugerville, Tx 78660|Schedule: Monday–Friday, 8:00am-5:45PM and rotating Saturdays: 8:45am-12:15pm

Austin Telco is seeking a dynamic and service-driven Branch Manager to lead the day-to-day operations of our ATSA branch. This role is ideal for a collaborative leader who thrives in a member-first environment and is passionate about developing staff, driving operational excellence, and building strong community relationships. 

What You’ll Do:

  • Oversee daily branch operations, ensuring a secure, efficient, and member-focused environment.
  • Lead, coach, and develop branch staff, including performance management, training, and career development.
  • Promote digital banking tools and branch technology to enhance member education and service delivery.
  • Maintain open communication with leadership and branch operations to align on goals, needs, and opportunities.
  • Represent Austin Telco in the community by attending local events and building relationships to grow the member base.

What You Bring:

  • 3–5 years of supervisory experience in a credit union or banking environment (or equivalent combination of education and experience).
  • Strong leadership, time management, and organizational skills.
  • Excellent communication and problem-solving abilities.
  • A commitment to member service and a positive, professional attitude.

What We Offer:

  • 401(k) Retirement Plan with company match, plus a Pension Plan to support your long-term financial goals.
  • Paid Federal Holidays for all employees—including part-time team members.
  • Community Engagement Opportunities through credit union-sponsored volunteer initiatives and events.

Additional Requirements

  • Good credit standing (verified prior to hire)
  • Successful background check and drug screening upon offer

Why Austin Telco?

We’re more than a credit union, we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.    


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