Branch Manager

Salary :

$110,000 - 120,000 yearly

Company : Windsor America

Job Type : Full Time

Cypress, Tx

Job Description - Branch Manager

Why Us:
Jacob's Overhead Door, a subsidiary of Windsor America, is a trusted leader in residential and commercial overhead door installation and service. We are looking for a driven, hands-on Branch Manager to take full ownership of one of our locations and run it like it is their own business. If you are proactive, operationally sharp, and energized by leading teams and solving problems before they arise, this is your opportunity to step into a true leadership role with autonomy and impact.
Could This Be for You?
As Branch Manager, you'll have full ownership of your branch's day-to-day success. That means keeping installs running on time, your team performing at their best, customers walking away happy, and the numbers heading in the right direction. You will serve as the connection between the field and corporate, ensuring everything runs efficiently, safely, and profitably.
You Will Be Trusted To:

Develop and execute daily routing strategies to ensure on time installations and efficient workflow
Oversee all branch operations including scheduling, dispatching, and warehouse coordination
Maintain accurate inventory levels, place timely material orders, and coordinate regular inventory counts
Communicate material shortages and purchasing needs with the Purchasing Manager
Supervise material check in, dispatching, and field returns to ensure accountability and accuracy
Recruit, train, and develop staff while maintaining appropriate staffing levels
Hold team members accountable to performance, safety, and service standards
Resolve customer service issues promptly and professionally
Communicate schedule updates and service changes clearly to customers and field teams
Track unscheduled orders and proactively communicate any delays or deviations
Monitor branch sales performance, operational metrics, and financial data
Report performance insights and operational updates to corporate leadership
Escalate personnel matters to Human Resources and vendor or material issues to the Service Manager
Provide field support when needed and stay closely connected to day to day operations
Enforce company policies and procedures across all aspects of branch operations

You Qualify With:

Minimum 3 years of experience in operations management, sales, or a related leadership role
Proven ability to lead, motivate, and hold a team accountable to performance standards
Strong organizational skills with the ability to manage multiple priorities in a fast paced environment
Proactive problem solver who anticipates issues and takes initiative to resolve them
Excellent communication skills with the ability to interact professionally with customers, employees, and corporate leadership
Comfortable working with data, tracking performance metrics, and making operational decisions
Proficient in Microsoft Office including Word, Excel, and Outlook, with the ability to quickly learn new systems

Additional Success Factors:

Experience in construction, garage doors, or related trades
Experience managing field crews, installers, or service technicians
Familiarity with scheduling, routing, and coordinating field operations
Background working with building materials, hardware, or home improvement products
Experience with inventory management, purchasing, or warehouse operations
Understanding of job site workflow and customer interactions in residential or commercial settings

Our Investment in You:

Competitive pay
Full benefits package including medical, dental, and vision coverage
Paid time off and holidays
401(k) with company match
Training and career growth opportunities within Windsor America
Life and disability insurance for added peace of mind
A workplace where your contributions truly matter

Equal Opportunity Employer
Jacobs Overhead Door is proud to be an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment and comply with all applicable employment laws. Hiring decisions are based on business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion, gender identity, national origin, age, disability, sexual orientation, veteran status, or any other protected characteristic. Reasonable accommodations are available for applicants with disabilities during the hiring process.

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Branch Manager

Job Description - Branch Manager

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