Branch Manager

As a Branch Manager, you’ll lead the overall success of your location, ensuring a great experience for customers while building a positive, high-performing team. You’ll represent Hertz within the community and serve as a key partner to customers, employees, vendors, business partners, and local organizations. As a Branch Manager, you’ll combine your business knowledge and leadership skills to keep the branch running successfully. You’ll make informed decisions, solve problems, manage priorities, and motivate your team to achieve operational, financial, and customer service goals.

What You'll Do: 

• Drive branch growth by implementing strategies that maximize revenue and profitability, strengthen community and business partnerships, and identify opportunities to expand market share.
• Lead the branch toward its financial goals by monitoring performance, adjusting business strategies, and driving profitable results.
• Maintain high customer service standards by effectively resolving customer needs while coaching and empowering your team to confidently manage customer concerns and problem resolution
• Direct and organize all reservations and pick-ups, develop relationships with existing vendors such as Lyft, Uber and Pep-boys
• Align the team around clear performance goals while building their knowledge of our brands and services to support overall business success.
• Build a high-performing team through ongoing coaching and development, setting clear performance goals, reinforcing KPI accountability, and aligning employees with branch and business objectives.
• Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel.

What You’ll Get:

• The starting salary for this role is $75,000.00 annually, commensurate of experience.
• Bonus: Eligible, up to 15% of annual salary
• Reimbursement for Travel Expenses (as applicable, per Company policy guidelines)
• Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays) 
• Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
  • Medical, Dental & Vision plan options
  • Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
  • Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

Educational Background:

• High School Diploma or GED required

Required Skills: 

• 2+ years management experience in a fast-paced environment, with a demonstrated ability to lead and motivate teams to achieve strong results.
• Strong business and financial acumen, with excellent communication and customer service problem-solving skills.
• Strong sales coaching, operations, and project management skills, with the ability to lead teams and drive business performance.
• Working knowledge of labor and employment practices, with strong analytical skills and the ability to interpret reports and performance data.

Preferred Skills:

• Previous experience in car rental, hospitality, or tourism a plus