Branch Manager - Automotive Finishes

The Branch Manager is responsible for managing the operations of the Automotive Branch. This position will be managing sales, profit, expenses, supervisors/leadership of branch personnel, safety and security of the branch. The Branch Manager will ensure the Branch provides the highest level of Trademark Customer Service. 

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Automotive Branch #9152 925 Boston Post RD  West Haven, CT, 06516-1844

This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change.

• Develop and implement branch market plan based on market conditions, branch mission and financial/budget objectives.
• Actively engages in field sales to develop existing and potential accounts, while supporting the Sales team in driving customer outreach and revenue growth.
• Ensure all customer orders are accurately prepared, processed and records are maintained according to company retention standards.
• Places and follows-up on purchases from outside vendors per established policy.
• Ensures company vehicle is properly maintained.
• Manages the merchandising of the branch according to area/region or company guidelines
• Maintains organized warehouse operations and accurate inventory to drive sales and turnover.
• Ensures safety, loss prevention and security practices are followed by all branch employees according to policy and corrects or reports non-compliance
• Supports budget planning, monitors financial reports to enhance branch performance, and manages receivables, payables, and daily bank deposits within established standards.
• Determines staffing needs, recruits branch employees accordingly with proper approval, and establishes work schedules as appropriate.
• Ensure that branch staff perform at a level appropriate to meet branch objectives by clearly communicating assignments and expectations, conducting performance appraisals and administering discipline as required.

• Implement and maintain a systematic follow-up program of phone calls and visits for delinquent accounts.

• Perform/direct credit investigations and analysis on new and existing accounts, including contacting outside sources for information.

• Targets key market segments aligned with the sales strategy and contributes to new business development.

• Delivers timely feedback on performance and sales goals and conducts regular meetings to monitor progress and provide coaching.

• Adhere to company safety standards at all times.

• Conducts targeted market research to inform branch marketing strategies, including competitor profiling, product comparisons, customer analysis, and outside sales outreach.

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future (e.g., OPT, CPT, H1B, EB-1,etc.)
• Must have High School education or GED
• Must have a valid, unrestricted Driver’s License
• Must have at least one (1) year of experience in customer service, retail, sales or automotive industry.

• Must be able to lift and carry up to 50 lbs. frequently and up to 100 lbs. on occasion

• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

   

Preferred Qualifications  

• Have bachelor’s degree or higher
• Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams 
• Have one (1) year experience in an automotive aftermarket industry or sales environment

• Have one (1) year work experience managing profit and loss ("P&L")

TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

• 25%