• Customer centric individual with attention to detail
• Works well as a team, and also as an individual contributor
• Demonstrates good communication and leadership skills
• Prior experience in banking or other applicable experience.

1. Loan Origination & Approval

• Review and approve loan applications within established bank policies and authority limits.
• Ensure accurate documentation and timely processing of all loan products (personal, commercial, mortgage, etc.)

2. Compliance & Risk Management

• Monitor adherence to federal and state banking regulations, as well as internal policies.
• Identify and mitigate credit risks to maintain portfolio quality.

3. Team Leadership

• Supervise and mentor loan officers and support staff.
• Set performance goals and provide regular feedback for staff, provide training as necessary.
• Customer Relationship Management

• Build and maintain strong relationships with clients to ensure satisfaction and retention.
• Resolve escalated customer inquiries promptly and professionally.

4. Reporting & Analysis

• Prepare loan portfolio reports for senior management.
• Analyze lending trends and recommend strategies to improve profitability and minimize risk.
• Summarize and strategically evaluate any loans that are in arrears and create customer-based solutions.

Qualifications

• Bachelor’s degree in Finance, Business Administration, or related field
• Minimum 5+ years of experience in banking or financial services, with at least 2 years in a supervisory role.
• Strong knowledge of banking loan products, industry underwriting standards, and regulatory requirements.
• Experience with policy and procedure development.
• Excellent leadership, communication, and analytical skills.
• Proficiency in loan management systems and MS Office Suite.

Preferred Skills

• Ability to work under pressure and meet deadlines.
• Strong problem-solving and decision-making abilities.
• Customer-focused mindset with high ethical standards.