Branch Office Manager - LVN

Klarus Home Health is hiring a Branch Office Manager (BOM) to lead and oversee all administrative functions and staff while serving as the local point of contact for all administrative areas such as billing, purchasing, human resources, scheduling, medical records, communication, space utilization, secretarial support, and mail services for our home health office in Granbury, TX. 

This position requires clinical care coordination, involving communication with clinicians, physicians and referral sources.

LVN / LPN license required as well as clinical and administrative home health experience to be considered for this role.  

This position coordinates systems and procedures with medical records, data entry, claims review, and personnel functions to ensure efficient operations. The BOM acts as the liaison between the parent agency and the local branch to disseminate information in conjunction to corporate policies and processes.

Human Resources/Staffing

• Ensures continuous coverage in all administrative areas through appropriate staffing assignments and workload distribution. Coordinates staff replacement as necessary.
• Ensures appropriate orientation for all new staff.
• Properly screen, interview, and make appropriate hiring decisions for non- clinical administrative staff.
• Initiates new hire paperwork, submit status changes including leaves and terminations.
• May perform non-clinical staff performance appraisals/competency reviews as necessary and in compliance with agency policies and procedures.
• Accountable for ensuring compliance with all new and current employee documentation required by Human Resources and regulatory agencies for maintaining employment within the organization including, but not limited to, I9 compliance, professional licensure, background checks and all other documents related to employment.
• Maintains personnel records, track licensure and mandatory training.

Payroll

• Ensures all agency personnel have accurately recorded time worked.
• Reviews payroll timesheets and reimbursement requests to ensure integrity of information before submitting to the corporate payroll department by verifying agent logs with payroll timesheets.
• Assures timely approvals and submission of timecards for payroll processing.
• Ensures accurate and timely billing processes and works with billing department.

Billing/Medical Records

• Provides reports as requested related to billing such as census reports, absent data reports, revenue statistics, visit counts, patient calendars, and modified 486 forms for billing processes. Submits billing (Hold visits not billed) list and statistics to corporate billing department. Provides monthly, quarterly, and annual reports to the corporate billing department as requested.
• Oversees, evaluates and analyzes medical records, data entry and claims review by reviewing patient charts for compliance and accuracy with telephone orders/POC frequencies ordered and checking patient information for absent data prior to submission
• Notifies branch leadership of delinquent documentation in the patient medical record.

Facility/Supply Management

• Responsible for maintenance and/or initiating service calls for office equipment and building maintenance.
• Monitors and controls all office and medical supply orders.
• Prepares inventory control reporting.

Compliance/Quality

• Act as a resource during regulatory audits and visits, supply information as requested.
• Update staff on new regulatory procedures, laws and updates to maintain compliance.
• Participate in mock audit activities.
• And all duties as assigned.

Requirements:

• Licensed Vocational Nursing degree required as well as administrative home health experience.
• Minimum 2+ years in an office management role in a home health environment.
• Strong computer and software skills.
• Excellent written and verbal communication skills.
• Ability to cultivate relationships with all levels of the organization.
• Must be solutions oriented and have excellent problem-solving skills.

Benefits for full time employees:

• Medical, Dental, Vision insurance
• Short and Long-Term Disability
• Accident, Critical Illness, Cancer Insurance
• 401k plan
• Paid time off
• Paid holidays and floating holiday
• Company-paid life Insurance
• Mileage reimbursement
• Competitive compensation