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Branch Operations Manager- Northwood

Job Description - Branch Operations Manager- Northwood



Benefits:


  • 401(k)

  • Dental insurance

  • Health insurance

  • Paid time off




Summary:
Branch Operations Manager is responsible for overseeing the efficient operation of the branch, ensuring all operational functions are completely and properly performed by branch staff.

Duties:

  • Oversee teller staff and operations 

  • Assist on the teller line with customer transactions  

  • Perform account opening for customers

  • Maintain proper teller and vault cash levels, including ordering coin and currency

  • Maintain adequate supplies at branch

  • Ensure proper branch staffing

  • Ensure dual control procedures are followed at all times

  • Audit teller drawers

  • Maintain and test alarms and other security devices

  • Meet with staff regarding branch security and safety issues

  • Prepare teller performance appraisals and disciplinary action as needed

  • Responsible for maintaining exceptional customer service standards and other duties as assigned 



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About the Company

Citizens Bank And Trust Company

Citizens Bank and Trust Company of Vivian Citizens Bank & Trust Co. of Vivian, LA is the oldest, locally owned community bank in Caddo and Bossier parishes. We’ve been serving our customers for over 50 years. CB&T is committed to personal service. We mean it when we say “Your business is personal to...

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