Role:Branch Security Engineer Duration: Contract to Hire Location: Remote work from home with 20% travel
Position Summary
The Branch Security Engineer is responsible for the design, implementation, operational support, and lifecycle management of physical security technology deployed across retail bank branch locations. This role ensures branch environments are protected, resilient, and compliant by supporting standard banking security systems and responding to incidents that impact safety, operations, or regulatory requirements.
The Branch Security Engineer works closely with our service delivery team to plan, design, and implement branch technologies for clients across our financial sector.
Key Responsibilities
Design, standardize, and support branch security systems in alignment with enterprise security architecture and banking standards
Provide technical oversight and engineering support for new branch builds, relocations, renovations, and security technology refreshes
Provide Tier 2 / Tier 3 troubleshooting for branch security incidents, system outages, and device failures as associated with project installations
Provide on‑call support to respond to critical branch security events, alarms, or system disruptions during project-initiated implementations
Coordinate with integrators, vendors, and service providers for installations, maintenance, repairs, and escalations
Develop and maintain architecture diagrams, standards documentation, and as‑built records for branch security environments
Assist with testing, validation, and acceptance of security systems prior to branch opening or cutover
Required Technical Skills
Experience supporting physical security technology in branch, retail, or distributed site environments
Working knowledge of video surveillance systems, alarm and intrusion detection, access control systems, and duress/life‑safety technologies
Understanding of alarm monitoring workflows, escalation procedures, and incident response models
Foundational networking knowledge relevant to security systems, including IP connectivity, PoE, VLANs, and LAN/WAN dependencies
Ability to diagnose and resolve issues under time‑sensitive and high‑impact conditions
Familiarity with documentation standards and operational handoff processes
Preferred Qualifications
Experience supporting security systems in financial services or other regulated industries
Exposure to 24x7 security operations, monitoring centers, or command‑center‑based support models
Understanding of audit, risk management, and regulatory controls related to physical security
Experience coordinating across IT, Facilities, Security Operations, and external vendors
Soft Skills and Attributes
Strong communication skills, especially during incidents requiring clear technical and executive updates
Ability to collaborate effectively with cross‑functional teams and external partners
Organized and detail‑oriented with the ability to manage multiple concurrent branch initiatives
Calm, disciplined approach to troubleshooting and incident response
Willingness to support operational needs outside standard business hours as required
Work Environment
Hybrid work environment including office, remote, and field/branch support
Participation in an on‑call rotation, which may include evenings, weekends, and holidays
Periodic travel to branch locations, operations centers, or vendor sites to support deployments and incident response
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