Branch Supervisor

Status: Hourly/Non-exempt

Location: Geneva Branch

Shift/Hours: Full-time based on business needs. Monday - Thursday 9am-4pm, Friday 9am-5pm and Saturday 9am-12pm with a day off during the week for working Saturday. Must be flexible to meet current and future business needs. Please see our website for branch hours and locations.

General Summary:

Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces eight years in a row, is seeking a Branch Supervisor for our Geneva, NY, branch.

Our Geneva team is looking for someone with a desire to help others and who is ready to serve our members and help meet their financial needs. In the Branch Supervisor position, you will participate in coaching, training, and the development of branch staff. They will oversee branch operations and perform all Teller and Member Service Representative functions while consistently providing exceptional service to members and staff.

As a Branch Supervisor at Reliant, you will:

• Provide a positive member experience.
• Supervise the activities of the branch team.
• Lead by example in the area of sales and service and coach the teller team
• Ensures staff follow proper procedures, audit and compliance requirements.
• Experience exciting career opportunities!

Reliant offers an excellent work environment based on Accountability, Respect, and Teamwork (ART), along with an exceptional benefits package, including:

• 401k retirement plan
• Paid leave time allowances
• Employee life insurance
• Access to our medical, dental and vision plans
• Clothing allowance

 Required Knowledge, Skills, and Abilities:

• Positive attitude, with a desire to help others
• Confidence to recommend products and services
• Demonstrate the ability to act as a leader
• Excellent oral and written communication skills
• Ability to work in a fast-paced environment independently as well as with a team
• Ability to work a flexible schedule, including Saturdays

Required Training & Experience:

• Associates Degree in Business Administration or related field, OR at least 2 year of work experience required
• Minimum of two (2) years cash handling, sales, and customer service experience required
• Minimum of one (1) year supervisory experience preferred.
• Previous Teller experience desired

Physical Requirements include the ability to:

• Use keyboard, monitor, telephone, and other standard office equipment.
• Lift and move a minimum of 20 pounds
• Ability to stand 75% of time.
• Effectively communicate with others.
• Capable of regular, reliable and timely attendance

Candidates considered for hire are subject to credit and other employment reference checks. 

Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a position, contact our Human Resources department via phone at 800-724-9282 or email at [email protected].