Branch Supervisor

Summary:

The Branch Supervisor is a working Supervisor that plays a crucial role in supporting our purpose to create lasting value to those we serve by providing leadership through coaching and mentoring all Inside Sales and Operations employees within the branch. They are expected to be knowledgeable of market and industry trends, competitive landscape, and leading customer strategies. They should demonstrate leadership ability to create a high performing team that functions collaboratively. The Branch Supervisor performs duties in a branch role while ensuring their teams are providing excellent customer service as well as continually looking for ways to improve the service provided and drive sales growth. The Branch Supervisor develops and maintains strong supplier and customer relationships to continue to grow profitability and market share. The Branch Supervisor sets the example for their team by always displaying a positive attitude and excellent internal and external relationships. The Branch Supervisor individually promotes and protects our culture, our 5 P’s and our purpose to create lasting value to those we serve.

Key Responsibilities & Essential Functions:

• Maintain responsibilities and perform essential functions of a working role within the branch and maintain physical presence approximately 90% of the time in a typical week
• Manage sales, day to day operations and distribution and services functions to promote strong customer service and company growth
• Provide leadership and direction to all Inside Sales, Account Specialists, Project Coordinators, Counter Sales, Delivery and Warehouse employees within the branch
• Provide coaching, mentoring and performance feedback to enhance employee engagement and performance
• Create strategic direction and yearly goals for branch and the respective employees
• Responsible for leading talent management efforts
• Responsible for being an active participant in recruitment efforts
• Coach, develop and support pricing strategies that drive margin improvement
• Lead customer profitability analysis
• Explore and determine best practices for all processes within the team
• Partner with others and strategize on resource sharing across regions/branches
• Responsible for reviewing and approving branch expenses
• Assist the Regional Vice President in creating the operational budget for branch
• Support and drive the adherence to all safety policies for all departments
• Develop and maintain good warehouse practices, processes and policies
• Adhere to established metrics for branch inventory such as levels or budget dollars, cycle counts, dead inventory, product mix, etc.
• Adhere to established metrics for branch delivery and the expense associated 
• Establish strong working relationship CDC Leadership Team
• Develop and maintain good working relationships with all RCSM’s and Sales Managers in the company
• Maintain good working relationship with all internal support departments
• Develop and maintain strong customer relationships
• Develop and maintain strong supplier relationships
• Develop and maintain good customer service practices, processes and policies
• Assist in any customer service opportunity and create an ease of doing business
• Assist in the development of company and regional sales and growth strategy
• Support and communicate company growth strategy to all team members
• Coach and mentor team on competitive commercial strategies that influence sales growth
• Foster an environment of continuous improvement and personal development 

Critical Success Factors:

• Strong leadership and mentoring skills
• Strong interpersonal and communication skills 
• Demonstrated business acumen
• Ability to learn, grow, and adapt to change
• Lead others with the highest regard for safety, continuous improvement, and cost reduction 
• Lead and mentor sales focused team members through development of commercial strategies
• Strong customer focus orientation
• Ability to negotiate effectively at a high level and build strong relationships with customers, vendors and suppliers
• Ability to work collaboratively with all areas in the branch and internal support departments
• Self motivated with strong problem solving ability
• Willingness to give and receive constructive feedback
• Excellent communication and interpersonal skills  
• Ability to analyze workload and establish priorities with time sensitive deadlines
• Leads by example by always displaying a strong work ethic, positive attitude, support of culture and 5P’s
• Ability to manage multiple tasks simultaneously while meeting deadlines
• Strong analytical skills and ability to solve problems and develop solutions
• Execute duties with the highest regard for safety, continuous improvement and cost reduction
• Excellent customer service orientation
• Ability to analyze workload and establish priorities with time sensitive deadlines
• Ability to make sound decisions and seek opinions from others

Job Requirements/Specifications:

• Four year degree or equivalent experience required
• Proven leadership ability
• Electrical product knowledge is preferred
• 3-5 years experience in warehouse leadership preferred
• Previous distribution center experience required
• Previous experience managing a team of 5 or more preferred
• Ability to maintain physical presence in the branch approximately 90% of the time in a typical week.  
• Demonstrated project management skills
• Previous budget ownership responsibilities preferred

Work Environment & Physical Demands:

• Occasionally lifting, carrying, pushing, bending at the waist, twisting upper body, climbing, balancing, reaching and electrical hazards
• Some standing and walking
• Frequently driving
• Consistently sitting, working with hands, working with fingers, talking, hearing, vision acuity near, working with others, customer contact and working indoors.

Van Meter is an EOE/M/W/Vets/Disability Employer

The above statements are intended to describe the general nature and level of work being performed by an incumbent. They are not intended to be an exhaustive list of activities, duties or responsibilities. Incumbent may be asked to perform other duties as required.

Several factors are considered in making compensation decisions at Van Meter; including but not limited to education, skill sets, work experience and training, and other business and organizational needs.  Please note that compensation may be below the lower end of the range when the minimum requirements of the role are not met and the higher end is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role. 

Van Meter offers a comprehensive benefits package, including medical, dental, and vision insurance, pet insurance, company paid life and disability insurance, paid time off including holidays, 401(k) with company match and an Employee Stock Ownership Plan.