Brand Ambassador

We are looking for a dynamic and driven individual to join our client's team as a Brand Ambassador for their Lubbock Experience Center. In this multifaceted role, you will serve as the face of the showroom, creating a premium experience for our clients in the Home Services industry.

If you're passionate about customer service, eager to learn, and thrive in a fast-paced environment, this is an exciting opportunity to grow within a supportive team. This position is an excellent opportunity for someone looking to break into the construction industry, as it offers hands-on experience in showroom operations, hosting events and sales support while gaining valuable industry knowledge and connections.

Key Responsibilities

• Provide excellent customer service to showroom visitors, answering inquiries and providing product information.
• Help manage showroom appointments and ensure all sales tools and samples are up to date and ready for use.
• Serve as a knowledgeable representative of the Pella brand, ensuring up-to-date knowledge of products and services.
• Maintain a pristine showroom and organize samples in storage.
• Ensure all showroom materials are properly stocked, organized, and ready for customer visits.

Qualifications

• High school diploma or GED required; associate degree or technical certification preferred.
• 2+ years of customer service or general business experience preferred.
• Retail, showroom, or administrative experience is a plus.
• General construction terminology and applications preferred but not required.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn internal software/smart device applications.
• Detail-oriented with strong organizational skills.
• Ability to multitask and thrive in a fast-paced environment.
• Flexible and willing to work occasional after-hours events.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Schedule:

• 8 hour shift

Work Location: In person