Brand Ambassador - Baltimore, MD

Job Description

Job Description

Safe Streets Team Member

Who is Bird

Powered by Bird, Bird Inc. operates an electric vehicle sharing program. Bird is a Canadian-owned and operated company that offers Canadians, and visitors to , a new way to avoid congestion and get around that is affordable and uses the latest and most innovative last-mile mobility solutions for urban areas.

At Bird , we're on a mission to make cities more livable by reducing traffic and carbon emissions with an affordable, convenient, and eco-friendly transportation option. Our fleet of electric scooters is available to riders in cities around for short trips or the "last mile" of their journey.

Do you enjoy being outdoors?
Do you want to do your part to help the environment?
Do you want to be a part of the electric scooter revolution?

Great!

We have the perfect job for you. We are looking for Bird Watchers! As a Bird Watcher, your primary responsibility will be cruising around town on a Bird scooter, making sure that Birds are available and safe to ride for people in your community. There will be times where you will be requested to pick up, drop off and redistribute Birds in your service area.

Bird Watchers are passionate about making cities easier to navigate. This team works closely with technology to monitor, rebalance, and maintain Bird scooters in the market to ensure a safe, reliable and available ride is always nearby. It is a dynamic role that offers a breadth of activities and responsibilities that shift based on the fluid needs of each city Bird serves. This role is key to helping grow and maintain Bird's fleet and directly impacts millions of riders who rely on its services.

Responsibilities

- Use Bird 's mobile technology to identify operating areas requiring attention.
- Inspect respective service areas and identify vehicles which need to be repositioned, retrieved or repaired.
- Operate e-scooters to attend to operating areas requiring attention & utilize provided toolkits to address minor repairs on the Bird vehicles.
- Respond to management requests to attend to specific vehicles within tight time frames.
- Coordinate with the local Bird operations team to ensure scooters are distributed throughout the city in the right place at the right time for riders.
- Collecting and rebalancing scooters gathered at popular destination points or scooters that are improperly parked.
- Other responsibilities include maintaining fleet cleanliness and optimal placement, distribution of scooters, simple field repairs & diagnostics (turn signals, lights, etc.).
- Be a brand ambassador and positively exhibit/share safe riding practices with the community.

Requirements

- Working outdoors in all conditions for 8 hours.
- Flexible availability and willingness to regularly work on weekends.
- Passion for Bird and working in a fast-paced environment.
- Can-do attitude with the agility to quickly change tasks as required.
- Must be comfortable using technology (smartphone) & basic hand tools.
- Valid driver's license and ability to pass motor vehicle record check.
- Strong knowledge of your local geography or the ability to learn.
- Ability to lift 80 pounds up to 3 feet off the ground.
- Excellent time management and organization skills.
- Ability to be both self-directed and work well in a team environment.

Culture at Bird

We're an ambitious, smart, and open-minded group. Our employees are passionate about our mission, and eager to complete their work at the highest level. The office itself is up tempo and supportive, because we care about each other. People first, people.

Bird is the Word

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you'd like to work? Sweet. Let's chat.

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