Brand Specialist

Mercedes-Benz | Luxury & Hospitality | $50k - $120k OTE yearly

As a Sales Consultant, you are the face of the dealership and the primary architect of the guest experience. Moving beyond traditional sales, you will act as a trusted advisor, providing expert guidance on our premium vehicle lineups while delivering the world-class hospitality that defines the Swickard brand. Your goal is to turn shoppers into lifelong advocates by matching their lifestyle needs with the perfect automotive solution.

Core Responsibilities

• Guest Engagement & Hospitality: Greet every guest with a professional, warm, and hospitality-first approach.
• Consultative Selling: Build deep rapport to understand guest needs, preferences, and motivations to recommend the ideal vehicle.
• Product Expertise: Maintain a comprehensive understanding of vehicle features, cutting-edge technology, and competitive advantages across our highline brands.
• Dynamic Demonstrations: Lead engaging test drives and product walk-arounds that showcase the performance and benefits of our inventory.
• Strategic Negotiation: Transparently present pricing, financing options, and lease terms to reach mutually beneficial agreements.
• Closing & Delivery: Efficiently manage the sales pipeline from initial contact to the final "hand-off," ensuring all documentation is accurate.
• Relationship Management: Execute consistent post-sale follow-ups to ensure guest satisfaction and cultivate repeat and referral business.
• Inventory & Logistics: Assist in maintaining an immaculate showroom and ensuring vehicle inventory records are precise.

Qualifications

• Exceptional Communication: Natural ability to connect with people and articulate complex information clearly.
• Sales Drive: Proven track record of meeting or exceeding goals with strong negotiation skills.
• Professionalism: A high level of integrity and a commitment to representing luxury brands.
• Adaptability: Ability to thrive in a fast-paced environment both independently and as a collaborative team member.
• Tech Savvy: Proficiency with CRM systems and dealership management software.
• Industry Insight: Prior automotive experience is preferred but not required for those with a strong hospitality or retail sales background.

Physical Requirements

• Mobility: Ability to stand and walk for extended periods across the showroom and lot.
• Stamina: Ability to sit for long periods during consultations or administrative tasks.
• Dexterity: Frequent reaching, bending, and stooping to access vehicles; fine motor skills for computer and phone use.
• Lifting: Ability to carry up to 25lbs (paperwork, accessories, or promotional materials).
• Driving: Must possess a valid driver’s license and a clean driving record to operate various vehicle types.

Benefits of Working at Swickard

• Career Path: Swickard isn’t just a J-O-B. You’ll learn, grow, and have the opportunity to transition into leadership roles.
• Training: Ongoing professional development and dedicated support.
• Comprehensive Insurance: Medical, dental, vision, life, and even pet insurance.
• Financial Security: 401k plan and optional disability coverage.
• Work-Life Balance: Paid Holidays and PTO.
• Diversity: We are an Equal Opportunity Employer that values inclusion.

About Us

Founded in 2014 by Jeff Swickard, we are a hospitality company that happens to sell cars, parts, and service. We believe the car-buying experience should be revolutionary, not stressful. As a leader in highline brands—including Mercedes-Benz, BMW, Volvo, Porsche, Lexus, Audi, and Land Rover—we are consistently ranked as one of the fastest-growing dealership groups in the U.S. We are looking for exceptionally talented individuals who are "crazy" about hospitality to join our mission.

Do you have what it takes to revolutionize the industry with us?