Breakfast Restaurant Server l Cambria Austin Airport Hotel | Austin, TX

This Position Is For Our Afternoon/Lunch Shift. Bartending Experience Preferred

Summary of Essential Job Functions

• Check station before, during and after shift for proper set-up and cleanliness.


• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions


• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.


• Input the order into the POS system


• When complete, retrieve order up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.


• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.


• Replenish beverages as necessary and check with guests for overall satisfaction.


• Market and serve upon request any dessert items or specialty coffees.


• Operate the POS sale procedures to pre-check order and close out the check.


• Effective communication with the kitchen staff regarding orders/guest needs


• Clear, bus and reset tables


• Comply with all PM Hotels cash handling and house bank contract policies and procedures.


• Present the check to guests promptly.


• Take pride in the overall look and feel of the hotel assuring cleanliness and conditions of the bar and surroundings are always at their peak


• Contribute to a fun, energized and comfortable working environment as an active member of the Sheraton team


• Comply with attendance rules and be available to work on a regular basis.


• Perform any other job-related duties as assigned.

Supportive Functions

• Participate in the heating of, preparation or serving of food


• Participate in maintaining the cleanliness of the outlet


• Perform side work duties or special projects

Abilities Required

• Must have the ability to communicate in English.


• Self-starting personality with an even disposition.


• Maintain a professional appearance and manner at all times.


• Can communicate well with guests.


• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. 


• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.


• Knowledge of the appropriate table settings, service ware and menu items.


• Ability to remember, recite and promote the variety of menu items.


• Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.


• Ability to operate beverage and toast equipment.


• Ability to establish and maintain effective working relationships with associates, customers and patrons.


• Ability to operate a keyboard and learn point of sale procedures.