BREAST NAVIGATOR

Description

Job Title

Breast Patient Navigator

Reports to

Manager of Nursing Services

Status

Full Time/Non-Exempt 

Breast Patient Navigator Position Summary

Working in partnership with SMIL physicians and staff, and our referring physicians, the Breast Patient Navigator serves as an educator who provides information, facilitates scheduling appointments for imaging and follow-up, explains and clarifies testing and results and serves as a link in connecting patients with appropriate resources. The Navigator is available to offer personalized care to our patients at all stages of breast cancer.

Breast Patient Navigator Detailed Responsibilities

• Requires the ability to work independently often, as well as be a contributing member of the healthcare team.  
• Requires assisting in general diagnostic, special procedures, ultrasound, CT, PET, MR, Nuclear Medicine and mammography procedures.
• Contacts patients to obtain necessary pertinent information/medical history for upcoming appointments.
• Facilitates communication between patient, radiologists and other healthcare providers for assigned patients.
• Explains procedures and treatments to patient to gain cooperation, understanding, and diminish patient apprehension.
• Administers prescribed medications and treatments in accordance with approved nursing standards, policies, procedures and protocols.
• Maintains awareness of comfort and safety needs of patient.
• Observes patient, obtains/monitors vital signs, records significant findings and notifies appropriate chain of command of patient's condition, deviations from normal, reaction to drugs, response to treatments and significant incidents.
• Responds to urgent/emergent/life-saving situations based upon nursing standards, policies, procedures and protocols.
• Documents all patient information in appropriate areas of medical record.
• Helps positively promote/market the services provided by the company to patients and healthcare providers.
• Requires flexibility to work at multiple locations.
• Other duties may be assigned.

Breast Patient Navigator Specific Job Knowledge, Skill, and Ability

Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Exhibits sound and accurate judgment. Works well in group problem solving situations. Uses reason even when dealing with emotional topics or patients.  

Technical Skills – Expertise in nursing principles and standards. Strives to continuously build knowledge and skills, and helps others do the same. Must possess strong computer skills and impeccable verbal communication skills. Reacts well under pressure. Listens and requests clarification when needed. Responds well to questions from staff, physicians and patients.  

Customer Service - Manages difficult or emotional patient situations. Responds promptly to patient needs. Solicits patient feedback to improve service. Responds to requests for service and assistance. Meets commitments on a daily basis.

Teamwork - Exhibits objectivity and openness to others' views. Treats others with respect and consideration regardless of their status or position. Gives and welcomes feedback. Contributes to building a positive team spirit and puts success of team above own interests. Supports everyone's efforts to succeed. Shares expertise with others.  

Quality - Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance and monitors own work to ensure quality. Prioritizes and plans work activities. Uses time efficiently. Follows policies and procedures. Supports the organization's goals and values. Maintains confidentiality.

Safety and Security - Observes safety and security procedures. Determines appropriate action beyond guidelines. Reports potentially unsafe conditions. Uses equipment and materials properly.

Dependability - Follows instructions, responds to management direction. Takes responsibility for own actions. Asks for and offers help when needed. Consistently reports to work and on time.

 Among the many benefits of a career with Southwest Medical Imaging are the following:

•   Medical, Dental & Vision Coverage
•   Health Savings Accounts (HSA-available if enrolled in a high deductible plan)
•   Flexible Spending Accounts (FSA)
•   Dependent Care Reimbursement Accounts (DCRA)
•   Employee Assistance Program (EAP available if enrolled in Health plan)
•   401(k) retirement plan
•   Paid Time Off (PTO)
•   Company Paid Basic Life & AD&D Insurance
•   Voluntary Life Insurance
•   Voluntary Short Disability 
•   Company Paid Long-Term Disability
•   Pet Discount Program
•   6 paid Company Holidays 
•   Floating Holiday, Jury Duty & Bereavement Leave
•   Tuition Reimbursement
•   Competitive Salary
•   Leadership Mentoring Opportunities

Requirements

Education and Experience

• Bachelor’s degree (B.S.) preferred, or Associate's degree (A. A.)
• Certified Breast Patient Navigator preferred OR
• Successful completion of Breast Patient Navigator certificate as administered by the National Consortium of Breast Centers within 6 months of hire.
• Excellent IV placement and chest port access skills required 
• Radiology experience preferred 

Certificates, Licenses, Registrations

• Current AZ State Board of Nursing Registered Nurse License
• BLS certification
• ACLS certification

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms and talk and hear. The employee is frequently required to walk. The employee is required to sit, stoop, kneel, crouch, crawl, and smell. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.