SIGNING BONUS - UP TO $1,000
We are a growing pet nutrition company looking for a full-time Customer Service Sales Representative to join our Inbound, Direct to Consumer team. We provide training so whether you are experienced or new to the workforce, you can succeed with us.
Are you a fast learner? Have good common sense and people skills? Would you like to work in a fun but fast paced call center where employees can bring their dogs to work? If so, we would like to hear from you.
Duties/Responsibilities:
- Handle an average of 40-60 inbound calls a day
- Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease
- Answer inquiries from customers concerning products and their uses
- Apply knowledge of the field and product features to match products to the needs of clients.
- Identify opportunities to up-sell or cross-sell based on customer needs
- Maintain customer records in database
- Collect and enter orders into CRM
- Thoroughly address all customer inquiries, including nutritional aspects of products
- Administrative duties such as verifying e-store orders, and processing returns
- Perform other related duties as assigned
Required Skills/Abilities:
- High School Diploma or Equivalent
- Outstanding written and verbal communication
- Active listener
- Computer literate and willingness to learn
- Ability to multi-task and adapt to a fast-paced environment
- Prior Call Center experience a plus
- Bilingual a plus
This is a full-time position, Monday – Friday. No nights and no weekends.
Monthly uncapped bonuses and contests
About Us at NuVet Labs
At NuVet Labs® we really are “pet people”. We love animals so much it’s not uncommon for our employees to bring them to work. Even our President’s little Yorkie has his own cubicle.
We have made it our mission to help our furry friends stay healthy for years to come. It is this passion for pets that drives us to produce the best nutritional supplement you can find.
NuVet Labs® has spent over 8 years to create a product designed to provide the best immune system support possible. To do this we put together a team of top scientific, medical and pet industry professionals that shared our desire to find real solutions to an ever growing pet health dilemma.
NuVet® products are made in a FDA registered laboratory with natural ingredients specially compounded to deliver the most effective nutritional health benefits. Utilizing the latest advances in medical and nutritional science, we apply state of the art manufacturing technologies to help us maintain a standard of product quality and integrity that is virtually unheard of in the pet industry.
It is our pledge to the millions of pets, and to their human families, to continually produce the most powerful nutritional supplements that support pets’ health and keep them that way for a lifetime.
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