Buffet Supervisor

At Russo's Hospitality Group we are looking for a dedicated and enthusiastic Buffet Supervisor to join our esteemed team. The Buffet Supervisor will be working closely with the Front of House Manager, overseeing the daily operations of our buffet service. The ideal candidate will ensure a high standard of service, maintain inventory, and lead a team of staff members.

Responsibilities

• At the direction of the FOH Service Director and FOH Manager, assist in supervising daily shift operations Food Runners and Bar Runners.
• Lead team members in the execution of dinner service and expediting the food service for cocktail hour.
• Oversee closing procedures with the runners making certain that daily checklist responsibilities are assigned and completed; Includes supervising the cleaning of buffet areas after cocktail hour.
• Ensure specialty buffet and Venetian display items are stored properly, inventoried and maintained.
• Ensure staff is following all food and alcohol beverage service in compliance with federal, state, and local laws at all times.
• Handle guest inquiries, concerns, and special requests during events, ensuring exceptional customer satisfaction.
• Maintain Floor operations and procedures by preparing policies and standard operating procedures.
• Strictly enforces company policies & standards.
• Oversee employee performance offering feedback; keep well documented records.
• Create a weekly schedule for the department ensuring labor cost meets outlined budget.
• Coordinate post-event reset & ensure all work areas are well maintained.
• Oversee bartender & barback operations throughout the event ensuring supplies are replenished and maintained.
• Knowledge of Microsoft office applications.
• Bartending license & TiPs/ATAP certification preferred.
• Food Handlers License preferred.
• Toast POS Proficiency (preferred)
• Additional duties assigned as needed.

Hourly Rate - $18 - $22 per hour (commiserated on experience)

Work Schedule – Weekdays, Weekends, Holidays

Benefits - PTO (employee contributed only); Commuter Benefit, 401K

Physical Demands and Work Environment: While performing the duties of this position, the employee is regularly required to stand and walk up and down stairs around event facility, able to lift 30+ pounds, the entire shift 6+ hours.

Job Types: Full-time, Part-time, Seasonal