Build Shop Supervisor

 King Retail Solutions, a leading designer and manufacturer of retail design and decor, is looking for a Build Shop Supervisor, who is a critical member of our Production management team. This position oversees daily production activities within the Build Shop, ensuring work is completed safely, efficiently, and on schedule. They will lead shop personnel, coordinate manpower and materials, monitor quality and productivity, and work closely with other supervisors to meet production and shipment goals. The ideal candidate is a hands-on leader with manufacturing experience who can balance people leadership with operational accountability, who promotes a collaborative, high performing work environment. 

The standard Build Shop schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. As a leadership role, the Build Shop Supervisor must be available to work extended hours and Saturdays with the Build production crew as needed to support production schedules, deadlines, and periods of growth.

Position Summary:

• Direct and assign work for CNC, CNC Prep, Build, and other department work centers.  
• Ensure required materials are available to support scheduled jobs. 
• Identify root causes for jobs not completed as scheduled and take corrective action. 
• Submit Engineering Change Orders (ECOs) through M2M as needed to update BOMs, routers, and jobs. 
• Plan and verify manpower requirements for current and next-day schedules using Shop Floor Manager.  

Essential Job Duties & Responsibilities:

• Demonstrate knowledge of company policies and procedures. 
• Foster a cooperative, team-oriented work environment. 
• Promote goodwill and morale through effective communication and a positive attitude. 
• Lead by example and demonstrate strong leadership skills.  
• Maintain a working knowledge of department equipment and machinery.  
• Use M2M ERP systems and Microsoft Word and Excel to perform job-related tasks.

Primary Duties

• Begin work early enough to assign daily tasks and review production priorities. 
• Remain available at the end of the shift to review and prepare the next day’s schedule. 
• Coordinate with other supervisors regarding late jobs or same-day shipments. 
• Oversee the daily operation and basic maintenance of machines and equipment. 
• Ensure compliance with documented quality procedures and company policies.

Required Daily Monitoring

• Ensure employees are using required personal protective equipment (PPE). 
• Verify employees temporarily assigned to the department have appropriate training and PPE before beginning work.  
• Maintain good housekeeping standards throughout the facility. 
• Monitor employee work quality to ensure compliance with company standards. 
• Track employee efficiency and productivity using Shop Floor Manager and M2M. 
• Review M2M to ensure operators are accurately entering labor and setup times.

Administrative duties

• Maintain familiarity with department procedures and update them as needed. 
• Review and resolve labor edit report discrepancies. 
• Investigate issues and initiate corrective and preventive actions. 
• Maintain employee training and process documentation. 
• Complete and document employee performance evaluations. 
• Manage departmental costs and support cost-control initiatives. 
• Collect data and generate reports as required by management and local/state agencies. 
• Ensure appropriate shipping documents and manifests are completed when applicable. 
• Maintain Safety Data Sheet (SDS) postings and related safety programs.

Supervisory Requirements:

• Communicate regularly with other supervisors to coordinate priorities and production needs.
• Ensure proper training of employees in each skill area of the department. 
• Hold employees accountable through coaching, counseling, and performance management practices.

Knowledge, Skills and Other Abilities:

• Strong oral and written communication skills. 
• Ability to work independently, prioritize tasks, and make sound decisions in a fast-paced manufacturing environment. 
• Ability to read and interpret engineering drawings, work instructions, routers, schedules, and written procedures. 
• Working knowledge of manufacturing, fabrication, or build shop operations. 
• Understanding of shop equipment, machinery, and tooling sufficient to supervise safe and efficient operations. 
• Ability to oversee proper use of hand tools and production equipment. 
• Proficiency with measurement tools, including tape measures and basic inspection tools. 
• Basic computer proficiency, including ERP systems (M2M/Shop Floor Manager) and Microsoft Office applications. 
• Strong attention to detail and ability to identify quality, safety, and process issues. 
• Ability to lead by example and maintain a professional, organized, and safety-focused work environment.

Education & Experience:

• HS Diploma or equivalent; AA or BA preferred; 
• Prior technical background in manufacturing or related field; 
• Two to three years of experience directing or supervising manufacturing or production activities

King Retail Solutions offers:
Medical, Dental, and Vision plan
401(k) with company contribution
Flexible Spending Account
Short-Term Disability (company provided)
Long-Term Disability
Supplemental Life Insurance
Profit Sharing
Tuition Reimbursement
Paid holidays and Paid Time Off