Builder - Growth and QA (SDR)

BUILDER – GROWTH AND QA (SDR)

LOCATION: On-site, San Francisco / Santa Clara (minimum of 2 days in Santa Clara until SF office opens in Q3, then may need to travel 1 day per week to Santa Clara or on as needed basis)

WHO YOU ARE:

• Sales Tools Expert: You are very knowledgeable of sales tools such as Clay, Apollo, Smartleads, Instantly.ai, Gong, Fireflies and other sales software / tools.

• Detail-Oriented: You have a keen eye for detail and thoroughly document product issues and feedback.

• Product Curious: You proactively explore product features, test functionalities, and quickly identify gaps or bugs.

• Customer Advocate: You prioritize customer experience, providing insightful feedback that improves user satisfaction.

• Effective Communicator: You clearly articulate issues and collaborate cross-functionally with Product, Engineering, and Customer Success teams.

• Problem Solver: You creatively troubleshoot and propose actionable solutions for immediate product improvements.

• Driven Prospecting Mindset: You proactively identify new business opportunities through research and strategic outreach.

• Resilient and Persistent: You confidently engage with prospects through cold outreach and handle objections effectively.

WHAT YOU WILL DO:

• Product Testing and QA: Actively test product modules, identify and document bugs, inconsistencies, and opportunities for improvement.

• Customer Feedback Management: Engage with customers to collect detailed feedback, ensuring a clear understanding of their pain points and desired improvements.

• Cross-Team Collaboration: Work closely with Product and Engineering teams to prioritize and escalate product issues based on customer impact.

• Documentation and Reporting: Clearly document product issues, maintain QA logs, and regularly communicate findings internally.

• Product Knowledge: Develop comprehensive expertise in Reevo’s platform to serve as a resource for customer inquiries and internal teams.

• Outbound Prospecting: Conduct cold outreach via email, phone, and LinkedIn to qualify potential leads and generate new opportunities.

• Lead Qualification: Engage prospects to assess their fit and readiness, effectively qualifying and setting meetings for the sales team.

• Market Research: Regularly research target markets, companies, and personas to refine outreach strategies and messaging.

WHAT WE’RE LOOKING FOR:

• 1-3 years in SDR, QA, customer support, or related roles, ideally within B2B SaaS.

• Experience with outbound prospecting, cold outreach, and lead qualification preferred.

• Experience using a variety of sales software/tools (CRM, Notetakers, Prospecting/Engagement, enrichment, etc.)

• Strong ability to communicate technical information clearly and concisely.

• Customer-first mindset, consistently advocating for product improvements that enhance user experience.

• Ability to thrive in a fast-paced, startup environment and effectively manage competing priorities.

ABOUT REEVO:

Reevo is a rapidly growing startup transforming AI-driven sales and revenue operations. Our mission is to simplify and streamline complex sales processes for SMBs and mid-market companies, enabling efficient scaling through intelligent, integrated platforms.

Today's sales tech stacks are costly, fragmented, and hinder productivity—forcing sales teams into cumbersome workflows and leaving decision-makers with poor visibility. Reevo addresses these critical challenges by providing a unified, AI-native platform designed to streamline all sales activities, deliver context-rich insights, and empower strategic decision-making. Our vision is to deliver 'revenue in a box,' helping sales teams focus on selling effectively, rather than managing disparate systems.