Building Automation Operations Manager

Position Summary

The Building Automation Operations Manager is responsible for overseeing and supporting Yale Mechanical's Building Automation Systems (BAS) and controls operations throughout Central Minnesota. This position provides leadership of the control’s technicians, programmers, and project teams while ensuring successful project execution, customer satisfaction, workforce development, and operational excellence.

In addition to leading the Building Automation division, this role serves as a key member of the St. Cloud leadership team and assists the General Manager with HVAC service operations, project management activities, workforce planning, customer relations, and overall branch operations. The Building Automation Operations Manager will work collaboratively across departments to support the successful delivery of mechanical, HVAC, controls, and service solutions while maintaining Yale Mechanical's commitment to safety, quality, and customer service. 

Operations Leadership

• Lead the daily operations of the Building Automation and Controls department.
• Oversee controls project execution, programming, commissioning, troubleshooting, and service support activities.
• Assist the General Manager with HVAC service operations, project coordination, resource planning, and branch operational initiatives.
• Support scheduling, workforce utilization, and productivity efforts across building automation, service, and project teams.
• Monitor operational performance, customer satisfaction, project execution, safety, and profitability metrics.
• Collaborate with department leaders to identify opportunities for process improvement and operational efficiency. 

Building Automation & Controls

• Provide leadership for Building Automation System (BAS) installation, programming, commissioning, integration, and service operations.
• Ensure successful execution of controls projects from startups through customer acceptance.
• Support the development of standards, best practices, and quality control procedures for the controls division.
• Work with customers to optimize building performance, energy efficiency, occupant comfort, and system reliability.
• Assist in the growth and development of Yale Mechanical's building automation capabilities and service offerings.
• Support integration strategies between HVAC systems, controls platforms, and energy management technologies. 

Team Leadership & Development

• Lead, mentor, and develop building automation technicians, programmers, and support personnel.
• Assist the General Manager with employee development, recruiting, workforce planning, and retention initiatives across the branch.
• Promote a culture of safety, accountability, teamwork, professionalism, and continuous improvement.
• Support apprenticeship, training, and technical development programs.
• Foster collaboration between the controls, service, project, and administrative teams. 

Customer Relations

• Develop and maintain strong relationships with building owners, facility managers, engineers, contractors, and key customers.
• Serve as a technical and operational resource for building automation and controls customers.
• Assist the General Manager and service team with strategic customer engagement and business development efforts.
• Support customer satisfaction through responsive communication, quality execution, and proactive problem solving. 

Financial & Operational Support

• Manage the financial performance of the Building Automation department, including labor utilization, project profitability, and forecasting.
• Assist the General Manager with branch budgeting, operational planning, and performance management.
• Review controls project estimates, proposals, contracts, and project performance.
• Support overall branch profitability through effective project execution and resource management. 

Required Qualifications

• 10 years of relevant experience 
• Technical Degree in a related field