Building Maintenance Manager

Summary:

To oversee the appearance, cleanliness, and functionality of PFC’s building and equipment. To provide daily cleaning services, routine equipment maintenance and trouble-shooting and repairs. To prolong the life of the co-op’s building and equipment and to minimize equipment breakdown.
 

Key Responsibilities:

Facilities Management

• Perform daily cleaning activities and ensure a standard of excellence in store cleanliness and appearance.
• Ensure/perform proper maintenance of floors in the selling areas of the store including cleaning, waxing, stripping and general maintenance.
• Create and follow a schedule for monthly or quarterly cleanings of hard-to-reach areas including ceilings, baseboards, cooler tops and coils, ceiling fans and other areas.
• Ensure safety, maintenance and proper operation of all store equipment. Inform operations manager of equipment repair and/or replacement needs.
• Create and follow a schedule to provide regular checks on the building and all equipment for needed repairs and maintenance.
• Monitor and record cooler temperatures and equipment readings and make necessary adjustments.
• Respond to security and equipment failure alarms.
• Troubleshoot and remedy concerns with plumbing, electrical or refrigeration systems as able and contact appropriate service providers as needed.
• Review and record all utility bills, including gas, water and electric in order to identify ways to improve efficiencies and reduce costs.
• Utilize carpentry, plumbing and electrical skills to provide solutions to operational needs for changes or innovations in shelving and display, efficient workspaces and customer-friendly environments.
• Maintain a clean and attractive storefront and parking lot by picking up trash, returning carts, maintaining the landscaping and watering shrubs and trees.
• Order and stock cleaning supplies and bathroom products; negotiating with suppliers for favorable prices, terms, quality and delivery.
• Maintain an orderly and efficient basement storage space and work with department managers to manage basement stock.
• Paint walls as needed and provide touch-ups to painted areas and repair of dents or chips in walls.
• Assume responsibility for snow removal from the awnings and rooftop as needed, and from the parking lot and sidewalks.
• Maintain working relationship with vendors of maintenance services.

Department Operations and Safety

• In coordination with the Member and Staff Services Manager, maintain the Material Safety and Data Sheet binder.
• Perform daily janitorial tasks including operation of floor machine; dusting and mopping; cleaning of rest rooms; trash removal; cleaning of office and sales floor areas; set-up of community room; cleaning of stairwells, elevator and hallways; cleaning of windows and doors; and other general cleaning.
• Develop and revise department’s standard operating procedures as needed. Ensure that staff is aware of and trained in these procedures.
• Set daily priorities for department staff to ensure productive work flow.
• Ensure that maintenance department staff are aware of:

1. how to lift properly.

2. proper use of floor machine and all other equipment.

3. location of accident reports and first aid kit, procedure for transporting staff for medical treatment, dress code requirements, location of safety manuals, emergency phone numbers (911).

Personnel

• Hire qualified maintenance department staff within established policies.
• Schedule maintenance staff according to weekly labor budget and quarterly cost of labor goals.
• Arrange for coverage of vacant shifts as needed.
• Develop performance standards for maintenance staff.
• Develop training materials and systems for maintenance staff in coordination with the operations manager.
• Ensure initial and ongoing training for all maintenance staff. Review and sign off on training checklist when employees are trained or retrained.
• Conduct evaluations of maintenance staff in accordance with established policies and procedures.
• Ensure that department meetings are conducted quarterly. Provide effective communication to maintenance staff regarding operational issues.
• Terminate department employees as necessary, following established personnel policies.

Skills and Qualifications:

· Experience as a supervisor, or manager and experience in building maintenance.

· Strong observation skills and ability to identify potential security risks

· Excellent communication and report writing skills

· Knowledge of relevant safety regulations and security best practices

· Physical ability to patrol large areas and respond to incidents

· Basic understanding of building maintenance and facility and janitorial management

· Experience in asset protection as a lead, supervisor, or manager and experience in building maintenance.