Bureau Manager for Community Relations

Bureau Manager for Community Relations

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Bureau Manager for Community Relations

Salary

$78,434.00 - $90,199.00 Annually

Location

Norfolk, VA

Job Type

Unclassified

Job Number

11570

Department

Neighborhood Services

Division

Neighborhood Engagement

Opening Date

06/14/2024

Closing Date

7/4/2024 11:59 PM Eastern

Description

Benefits

Questions

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Department of Neighborhood Services is seeking an energetic, experienced, innovative, results-focused individual to lead the Bureau of Neighborhood Engagement. This position is responsible for developing strategies and initiatives to advance the city’s Neighbors Building Neighborhoods (NBN) philosophy and programming and the department’s focus on the social, physical, and economic resiliency of Norfolk’s neighborhoods.

The Bureau of Neighborhood Engagement assists neighborhoods and community-based organizations by:

Working with engaged residents to increase community cohesion and social investment.

Fostering and promoting grassroots community involvement.

Supporting creative, constructive, and positive solutions to community concerns

Developing organization and leadership capacity.

Essential Functions

Essential functions for this position include, but are not limited to:

Create, schedule, and lead implementation of community-based programs, partnerships, and other engagement initiatives based on community needs as well as City and department goals.

Establish and maintain effective, collaborative relationships with various community stakeholders and with other city departments.

Coordinate with other departments and agencies on various program goals and efforts.

Attend a variety of meetings and events, representing the department and city to include task force meetings, civic league meetings, and committee meetings.

Make presentations to the public as needed. May work with local and state personnel to achieve effective neighborhood-based programs.

Attend and/or facilitate internal/external meetings to address issues, provide information, and implement solutions.

Ability to interact with government employees at all levels.

Supervise and evaluate the work of bureau staff to ensure departmental mission and goals are met.

Develop strategies and initiatives that advance the impact of the NBN philosophy.

Participate in planning and development of new departmental resources.

Ensure appropriate and required training and evaluation for staff.

Oversight of the bureau’s budget; reviews and approves expenditures for the bureau.

All other duties as assigned.

views and approves expenditures for the bureau.

All other duties as assigned.

Education/Experience

Required:

Four years of increasingly responsible supervisory and administrative experience in a related field.

Undergraduate degree from an accredited college or university.

Preferred:

Experience in coordinating, facilitating, and implementing capacity building programming for residents, community-based organizations, and community development staff.

Exceptional verbal and written communication skills to relate with all levels of city management and staff, external agencies, and community stakeholders.

Proven ability to lead and work with teams and groups to accomplish defined goals and objectives.

Ability to brief department directors, executive staff, and City Council on department’s project performance in relation to city goals and objectives.

Prior experience serving on local and/or regional boards and committees in furtherance of community development and neighborhood resiliency.

Ability to administer local neighborhood improvement grant programs.

Strong organizational skills.

Ability to conceptualize, analyze, and work with a high degree of accuracy.

Ability to maintain composure, tact, sensitivity, and flexibility in potentially stressful and/or sensitive situations.

Experience and success in working with diverse groups of staff, residents, community organizations, and volunteers.

Considerable knowledge in identifying and addressing neighborhood challenges and opportunities.

Success in managing a variety of tasks and projects and navigating a fast-paced work environment.

Demonstrated integrity when handling highly confidential information.

Additional Information & Requirements

Valid Driver's License required.

Work Schedule: M-F, 8:30am to 5:00pm; some evenings and weekends required

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing.

Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

I understand and will answer the following supplemental questions completely and thoroughly.

02

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

03

Please acknowledge receipt of the following information: This position is Unclassified and serves at the will of the City Manager.

I acknowledge receipt of the information above

04

Please select the highest level of education you have completed.

High School Diploma/GED

Some College (6 months or more)

Associate's Degree

Bachelor's Degree

Master's Degree or higher

05

Do you have a valid driver's license?

Yes

No

06

How many years of experience do you have in community engagement?

Less than 4 years

4-5 years

6-7 years

8 or more years

07

The expected hiring salary range for this position is $78,434 to $90,199. Are you willing to accept a salary within this range?

Yes

No

08

Share community/neighborhood-focused project(s) you've worked on that exemplifies your qualifications for this position.

09

In your current position, how often do you interact with city employees in other departments, residents, and community-based organizations?

10

Share a time when you worked with another department or agency to collaborate with residents to build social investment and/or resolve a community issue.

11

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

Yes

No

12

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

13

Are you a current or previous City of Norfolk employee?

Yes - I am a current City of Norfolk Employee

Yes - I am a previous City of Norfolk Employee

No - I am not a previous or current City of Norfolk employee

14

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

I am not a Veteran

I am a Veteran

I am a Disabled Veteran

Required Question

Agency

City of Norfolk

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