Buried Service Coordinator - SWC

Key Responsibilities:

Data Management & Reporting

• Review and upload field data from JotForm submissions to Monday.com daily.
• Ensure data entries are complete, accurate, and properly labeled for tracking and reporting.
• Assist the Project Manager with preparing client-facing summaries, PDFs, and supporting documentation.
• Maintain well-organized digital records of all project documentation and field data.

Coordination & Communication

• Act as a liaison between field technicians and internal teams to ensure clear, timely data submissions.
• Coordinate between engineering and electrical engineering teams for projects requiring permitting (e.g., WeLink projects).
• Communicate with customers to request and collect missing data (e.g., KMZ files, central office addresses).

Permitting & External Communication

• Serve as a liaison between Authorities Having Jurisdiction (AHJs) and the engineering team.
• Monitor and follow up on project timelines, revision requests, and approvals from permitting agencies.
• Facilitate the submission of permit applications and track status updates to support proactive planning.

Workflow Oversight & QA

• Regularly review Monday.com boards to identify and resolve discrepancies.
• Ensure all project data aligns with internal standards and customer requirements.
• Support operational teams by maintaining material trackers and assisting with administrative project tasks.
  

Qualifications:

• 2+ years of experience in project coordination, telecom, construction, or related field.
• Proficiency with project management tools (e.g., Monday.com) and data platforms (e.g., JotForm, Excel).
• Strong written and verbal communication skills.
• Detail-oriented and highly organized with a proactive mindset.
• Ability to manage multiple priorities and interface with engineering, permitting, and field teams.

Preferred Experience (Not Required):

• Familiarity with telecom permitting processes.
• Experience working with utility companies, broadband providers, or local AHJs.
• Understanding of fiber engineering terms