Bus Process Analyst II

Responsibilities 

Business Requirements & Process Analysis 

• Engage with business stakeholders to understand needs and gather detailed requirements. 

• Document current‑state and future‑state processes, identifying gaps, inefficiencies, and opportunities for improvement. 

• Translate business requirements into clear, actionable functional specifications for technical and development teams. 

• testing activities and support users in their acceptance testing processes.  

Project Delivery & Enhancements 

• Support implementation projects, module rollouts, and platform enhancements. 

• Participate in solution design sessions with architects and developers to validate alignment with business needs. 

• Assist with prioritization and backlog management for ERP feature requests and improvements.

Testing & Quality Assurance 

• Develop test cases, scripts, and scenarios for functional testing. 

• Participate in SIT (System Integration Testing) and coordinate UAT (User Acceptance Testing). 

• Validate that delivered solutions meet business objectives and comply with internal controls. 

Change Management & Training 

• Support change management activities, including communications and impact assessments. 

• Provide end‑user training, documentation, and guidance for new features or processes. 

• Promote proper ERP usage and drive adoption of new tools/processes. 

Cross‑Functional Collaboration 

• Act as the liaison between business users and technical teams (developers, integration engineers, data teams). 

• Ensure alignment with enterprise architecture, security standards, and governance processes. 

• Collaborate on integration requirements with surrounding systems and applications.  

Qualifications 

• Experience working with ERP platforms – Microsoft Dynamics 365 preferred. 

• Strong understanding of business processes in Finance, Accounting, Supply Chain, or Operations. 

• Ability to translate complex business needs into clear requirements and functional documentation. 

• Effective problem-solving, critical thinking, and communication skills. 

• Experience with testing, UAT coordination, and change management activities. 

Preferred 

• Background in process improvement methodologies (Lean, Six Sigma, Kaizen). 

• Familiarity with integration concepts (API workflows, middleware, data flows). 

• Knowledge of reporting or analytics tools (Power BI, Tableau). 

• Experience in agile delivery environments. 

Competencies 

• Strong analytical and process‑mapping capabilities 

• Relationship-building and stakeholder engagement 

• Attention to detail and commitment to quality 

• Ability to work across multiple teams in a fast-paced environment 

• Adaptability and willingness to learn new ERP capabilities