Business Administrator

Essential Duties and Responsibilities

• Answer and direct incoming phone calls while providing exceptional customer service.


• Prepare customer quotes and proposals based on operational requests.


• Create, process, and track purchase orders (POs).


• Coordinate with vendors to obtain pricing, availability, and delivery information.


• Maintain project documentation, files, and administrative records.


• Assist with scheduling, logistics coordination, and turnaround project support.


• Enter and maintain accurate data within company systems.


• Monitor order status and follow up on outstanding quotes, POs, and deliveries.


• Communicate effectively with internal departments, customers, and vendors to ensure timely project execution.


• Assist with invoicing support, reporting, and other administrative functions as needed.


• Maintain confidentiality of company and customer information.


• Perform other duties as assigned.

Qualifications

Required

• High school diploma or equivalent.


• 2+ years of administrative, office, or customer service experience.


• Strong organizational and multitasking skills.


• Excellent verbal and written communication skills.


• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).


• Ability to work independently while managing multiple priorities in a fast-paced environment.


• Strong attention to detail and accuracy.

Preferred

• Experience in industrial services, turnaround operations, logistics, or construction.


• Experience preparing customer quotes and processing purchase orders.


• Familiarity with ERP or purchasing systems.


• Knowledge of vendor coordination and project administration.

Knowledge, Skills, and Abilities

• Excellent customer service and interpersonal skills.


• Strong organizational and time management abilities.


• Ability to prioritize multiple tasks while meeting deadlines.


• Professional communication with employees, customers, and vendors.


• Ability to maintain accurate documentation and records.


• Team-oriented with a proactive, problem-solving mindset.

Physical Requirements

• Ability to sit for extended periods while working at a computer.


• Occasionally lift up to 20 pounds.


• Ability to work in an office environment with frequent interaction with employees, customers, and vendors.