Business Analyst

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success. 

About the role:

The Business Analyst supports the Demand Planning and Business Analytics teams by analyzing booking, trip, and demand trends to help optimize trip assortment, pricing, and inventory decisions. This role combines analytical problem-solving with operational execution and requires strong attention to detail, systems fluency, and proactive communication.

What you'll be doing:

• Analyze current trip offerings to identify opportunities and risks
• Recommend trip cancellations, conversions, additions, and other assortment changes
• Support rooming inventory processes and releases based on demand and projected needs
• Support pricing decisions through data gathering, analysis, and recommendations
• Respond to inquiries from Yield Operations and cross-functional teams
• Conduct ad hoc analyses and prepare presentations as needed

What you'll need to be successful:

• Advanced Excel and data manipulation skills
• Advanced analytical, mathematical, and problem-solving abilities
• Bachelor’s degree in Business, Statistics, Economics, Finance, or a related field
• Strong written and verbal communication skills
• Detail-oriented and comfortable working across multiple systems
• Highly organized and able to manage multiple deadlines
• Able to work independently and collaborate effectively across teams
• Quick learner with a high level of curiosity and adaptability
• Familiarity with AI-assisted analysis, automation, or coding tools is a plus

Work environment:

• On-Site, Berkeley, CA
• 4 days in-office, 1 day work from home

About the Departments:

The Demand Planning team is a smart, analytical, data-driven team with high throughput. The team is super inquisitive - eager to dig into the data (trip, booking, guest) to attract more guests and improve our trip assortment. The Demand Planning team works closely with Trip Development and our Hotel & Rooming Operations teams to fulfill demand by increasing our capacity in-season and for future seasons. They also work closely with the Yield Operations team who uploads and updates data in our system to ensure our trips are bookable, priced correctly, and contain relevant and accurate information for our Sales & Marketing teams.

Similarly, the Business Analytics team is a highly analytical and business-oriented team focused on helping Backroads answer complex, high-impact questions with data. The team partners across Yield, Demand Planning, Marketing, Sales, Operations, Trip Development, FP&A, Technology, and other functions to frame business problems, identify trends and opportunities, and translate analysis into clear recommendations that support better decision-making. The team works on a wide range of strategic topics, including pricing, marketing effectiveness, operational planning, staffing demand, and long-range business planning. Business Analytics combines rigorous analysis with strong cross-functional partnership, helping leaders understand tradeoffs, evaluate scenarios, and make informed decisions that improve both guest experience and business performance.