Business Analyst

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

Business Analyst

Location: Dallas, TX or Akron, OH

POSITION SUMMARY:

The Analyst is responsible for requirement gathering, business process design, development of use cases, testing and postproduction support of business applications.

RESPONSIBILITIES:

Strategy & Planning

• Business analysis, systems design and project management for small to medium application development projects.
• Determine business functional requirements through a variety of interviewing and facilitation techniques.
• Collaborate with IT teams to develop impacts to assist with solutions that meet the requirements given by the business.
• Develop knowledge in the change request process.
• Research and recommend new tools and technologies to improve project performance and quality.
• Grow knowledge of best practices and market trends.

System Implementation

• Produce/maintain project deliverables including entity model diagrams, detailed user and technical stories, current state and future state business impacts and models.
• Monitor project activity, resources, and costs to ensure the project remains on scope, schedule, and budget.
• Communicate project status, project scope, open items, issues / risks to the project team.
• Develop User Stories and Technical Stories aligned with the project scope.
• Perform unit and systems testing.
• Enforce standards and methodologies that pertain to quality, consistency, and accuracy of project design, development, testing and implementation.
• Participate in technical walkthroughs to validate designs meet the requirement specs.

Operational Management

• Manage system support to identify, track and resolve system issues with users, technical resources, and vendors.

POSITION QUALIFICATIONS:

• Bachelor’s degree in MIS, Computer Science, Business, or equivalent experience. 
• Certifications a plus.
• 7+ years related experience.
• Advanced knowledge of business process workflows.
• Understand concepts of software development life cycle.

BENEFITS & PERKS:

• Competitive healthcare, dental & vision insurance
• 401(k) matching after one year of employment
• Generous time off + company holidays
• Merchandise discount
• Learning & Development programs
• Much more!