Job Description - Business Analyst
MUST HAVE BUSINESS ANALYSIS IN BENEFITS
PREFERABLY IN A PEO COMPAMY ENVIRONMENT!
REPORTING RELATIONSHIPS:
This position reports directly to the Product Owner/ Manager of the PEO/ Staffing Product line and maintains direct relationships with Directors, Managers, Field Operations, and Vendors.
RESPONSIBILITIES INCLUDE:
Willingness to learn systems and become an expert in IT product suite
Analyze and understand existing business processes
Create, define, or revise business processes with stakeholders
Capture requirements through documentation, such as (but not limited to) use cases, acceptance tests, business process models, data flow diagrams, technical specifications, domain/conceptual models, and user interface wireframes and flow diagrams
Maintain documentation
Document user acceptance criteria
Recommend system improvements or issue remediation to software developers and infrastructure
Assists team members in achieving project goals
Analyze system behavior through a combination of prescribed and creative methods
Define problems, collect data, establish facts, and draw valid conclusions
Provide Traceability and Impact assessment for changes
Identify and solve routine and moderately complex problems
Perform multiple tasks in a timely manner in a fast-paced environment
Deal with diverse personalities and cultures on a routine basis and in a professional manner
Work closely with quality assurance teams to define test scenarios and acceptance criteria.
Participate in user acceptance testing activities to ensure the developed solutions meet business requirements.
Assisted in project planning, monitoring progress, and ensuring that projects aligned with business objectives.
Provide ongoing support to users and address any issues or questions related to implemented solutions.
Work closely with software development automation and testing teams to define testing and automation once the application has matured.
REQUIRED EXPERIENCE AND SKILLS:
Qualified candidates must have a BS or BA degree in Business, Technology, or equivalent degree
3-5 years working as a Business Analyst or equivalent job roles.
Advanced ability to solve problems and analyze alternate solutions
Familiarity with SQL, APIs, and Web Services
Knowledge of Software development lifecycle
Experienced in Agile Scrum and Waterfall Project Methodologies.
Experienced with System Upgrades and Implementations
Payroll, PEO, HR Knowledge or Experience Preferred
CORE TRAITS/COMPETENCIES:
Curiosity
Business Acumen & Business Owner Empathy
Ownership and Accountability
Leadership and Willingness to Mentor
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