Business Analyst - Business Intelligence - Account

Company
Pacific Program Management (PPM) provides clients the leadership and management oversight of their work space strategy, space development, and space transitions for their people and business across the U.S. and Internationally.
PPM is a fast-growing, real estate project and program management firm that helps companies reimagine their workspace to enable the potential of people through a personalized, resourceful, and connected approach. Our people-centric ethos guides everything we do to create, implement, and operationalize customized workplace strategies to help clients achieve their business goals.

Delivering an integrated solution through our three service lines of: Work Space Consulting, Capital Project Management, and Transition and Relocation Management, PPM gives clients the confidence to focus on what they do best.
People are at the heart of everything we do.

We believe in building savvy, diverse teams that thrive in fast-paced, collaborative, agile and fun environments. Every member of the team has an integral role to play and has a direct impact on our future success, as well as the success of our clients and partners.

Diversity to PPM means having a team that represents our communities and the clients we serve.

Our people have different backgrounds and histories, experiences and expertise, and perspectives and opinions. We are not one piece of fabric, but many different pieces of fabric seamlessly stitched together.

Our teams embody our STIHL values of

Service, Trust, Integrity, Honesty & Leadership

in our everyday actions, and our culture thrives on our balance of care with accountability.

We are One PPM.
While we are committed to achieving success for our clients, we are also committed to our communities - and each other. With a company commitment to donate 1% of all revenue to non-profits serving communities where we work, our team regularly participates in philanthropic events and volunteerism. And in everything we do, we have fun! Because we recognize the mission of reimagining the potential of people starts with reimagining our own.
Key Company Info

Founded in 2009 to provide value driven outcomes, and impeccable service to our Partners (Clients) and People in a personalized, resourceful and connected relationship

Our diverse team of over 150 People allows for us to connect and build trust with a diversity of Clients and Communities

Our Vision is to be the Partner of choice anywhere we can provide high quality outcomes and experiences with sustainable growth

Our Mission is to continue to grow and help improve our people, partners and communities helping them define and guide them to greatness

Our core PPM values are:

Service, Trust, Integrity, Honesty, & Leadership

.

Our priorities and decision-making start with our People and Partners (Clients) followed by PPM Performance

We believe in building great teams that thrive in a collaborative and welcoming environment.

Our approach is entrepreneurial and scalable, with the highest level of quality and professionalism.

We balance care with accountability.
Job
Summary
The

Business Analyst

works with the Senior
Business Analyst and reports to the Associate Director Business Intelligence,
Account. This position also works with the client business units and
stakeholders to identify areas where performance and processes may be improved
to help develop strategies to enhance productivity and access to accurate and
timely data. This involves understanding goals, gathering, analyzing, and
visualizing data, process mapping, and creating reports that support
recommendations. This individual has great interpersonal and communication
skills, strong report writing abilities, an aptitude for analyzing and
visualizing data, and great business acumen.

This
position will also be governed by the governance established by PPM’s
Enterprise Technology Associate Director and Director Marketing for alignment
of account team platforms with Enterprise governance and standards.
Key Responsibilities
·

The
Business Analysts core strengths must include:
o

Analytical skills

– this job involves
analyzing data and processes, as well as interpreting and visualizing
information from customers, vendors, and key stakeholders.
o

Communication skills

- working closely with
clients, colleagues, and customers to gather information, requiring strong
verbal and written communication skills, as well as good listening skills.
o

Computer knowledge

– proficient in using
data visualization tools like Power BI, Tableau, as well as spreadsheet
software and flow-chart tools.
o

Problem-solving
abilities
– think creatively to solve their clients’ problems, requiring strong
troubleshooting skills to find new ways to help clients and stakeholders
achieve their goals.
o

Writing skills

– excellent writing
skills and are well able to produce presentations and visual reports on their
findings.
o

Business requirements
capture and documentation

– highly effective at assessing, documenting, and
visualizing business requirements.
o

Curation of Client Business Process standards

– develop and sustain process standards and governance
within the client environment.
·

May
facilitate process and research efforts, and act as a consultant to various
project teams.
·

Effectively
manage sequential workstreams, have strong analytical and visualization skills,
be able to work under pressure and adapt to the changing needs of their
clients.
·

Assist
in the project definition and chartering.
·

Understand
and accurately interpret customer and user requirements, their strategies, and
goals.
·

Capture
detail business workflows and connect them to create a holistic picture of
the business.
·

Help
identify efficiencies and communicate these opportunities to the team.
·

Assure
that the project deliverables meet quality standards.
·

Communicate
complex data and business cases in ways that are compelling and easy to
understand.
·

Assist
team to determine, implement, and evaluate business metrics that benefit and
support objectives.
·

Other
duties as assigned.
Job Skills & Qualifications
·

Associates
degree in business administration or statistics preferred.
·

3
years of experience in Business Operations Program/Project management, Process Improvement
and/or Training.
·

Proficient
in Office 365.
·

Experience
in building, maintaining and governing MS SharePoint sites.
·

Ability
to work independently and exercise good judgment.
·

Ability
to manage multiple workstreams at one time, perform assigned tasks with tight
deadlines and competing priorities.
·

Self-starter
with the ability to work both independently and as a team member.
·

Expert
attention to detail and organization.
Physical Requirements
·

Some
travel will be required to integrate, learn, and help improve our regional
teams.
·

Regularly
required to sit for long periods of time.
EEOC
We are an
equal employment opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, gender,
national origin, disability status, protected veteran status or any other
characteristic protected by law.

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