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Join us on our journey for a better tomorrow.

 Work Location: Brno, Czech Republic (50% office attendance/week)

Digital commerce has a pivotal role in the digital transformation at Atlas Copco Compressor Technique.  

 

As our customers and products are very diverse, so are our solutions which range from end customer web shops and online order platforms over document OCR to EDI.  

Within the e-commerce product team, we continuously improve existing or implement new solutions to keep up with market trends and remain future-proof in this key area for our sales and marketing stakeholders. 

Being the trusted advisor of our different business stakeholders, we also keep an overview of the different solutions implemented and actively propose improvements, share knowledge, or harmonize the application landscape where useful. 

 

What are we looking for? 

Join us as a Business Analyst within our e-commerce product team, based out of Brno to contribute to a state-of-the-art digital commerce and self-service platform. 

We expect you to build up and maintain a good relationship with the business users in our customer centres across the world and support them in making most out of our digital commerce platforms. You will be part of our dedicated e-commerce team which is based in our hubs in Antwerp and Brno. As such you will have chance to be part of Global Projects delivery with the possibility of travelling if required. 

Principal Duties and Responsibilities 

• Starting from our product roadmap, you engage with stakeholders to discover their detailed business requirements. 


• Supported by the architects and the development team, you write out the user stories through which our platform will solve these requirements. As part of the stories, you capture relevant test scenarios. 


• You always reflect on business value and how we can measure this by implementing the stories. 


• Together with the key users you test new developments of the application. 


• You’re the go-to person for functional questions on using the digital commerce platform. 
  
  For day-to-day support, e.g. password reset and bugs, a service desk is in place to do first line support. 


• You will improve the configuration to meet evolving user needs. 


• You train business users in our many customer centres worldwide. 


• Contribute to the Agile organization of the product team. 

Knowledge, Skills and Qualifications                                 

• The ideal candidate has a degree in Computer Science, Information Technology, Business economics or equal through experience.   


• Minimum 3 years’ experience as business analyst in a multinational or consultancy company , preferably in an e-commerce or order-to-cash environment. 

• You know how to model business processes through standard notations such as BPMN or UML. 


• Focusing on outstanding user experience you worked with UX design tools such as Figma, and you have experience interpreting user behaviour and heatmaps to make data driven decisions. 


• Outstanding verbal, written and presentation skills to demonstrate solution concepts. 


• A hands-on mentality configuring the system to the needs of the business users. 


• Knowledge of SEO concepts is definitely a plus, as well as experience with SAP ERP. 


• Experience in Agile way of working 

Competences 

• You are a team player  


• You have very strong analytical skills.   


• A keen customer-first approach where you want to understand the needs of the business users and why they are important. 


• You have strong interpersonal skills with ability to influence and build effective customer relationships  


• You have a strong drive, and you take initiative.  


• You are flexible, eager to learn new things and able to adapt in a fast-changing world.  


• You are result oriented and quality focused, both in terms of deliveries and processes.  


• You work systematically and accurately. 

Who we are? 

Atlas Copco is a global, industrial company based in Stockholm, Sweden, with almost 40, 000 employees and customers in more than 180 countries. Atlas Copco has been driven by an innovative spirit ever since the start in 1873. 

The e-commerce product team is a team of highly motivated resources who are responsible for application development, support, and maintenance of applications in the scope of e-business. The rapid web application developments are aimed at supporting business needs. While you will be part of Local application development team, you will participate in Global Project Developments if required where you will play active role. 

We are part of CT-IS (Compressor Technique - Information Services) organisation, founded in 2003. Our mail focus is to deliver IT Applications & services to the Compressor Technique business area locally & globally within Atlas Copco group. CT-IS has its presence at Belgium (Headquarter), India, China and US with team size close to 200 employees. 

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.