Business Analyst - PMO Tools & Process

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Analyst IV, Business performs business requirements gathering, process analysis, and documentation to support enhancements and solutions that address defined business needs. This is in support of the Project Management Office for internal tools and processes.

Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office location is Salisbury, NC.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties & Responsibilities:

• Document business requirements and functional specifications.


• Support process mapping, workflow creation, and gap analysis.


• Collaborate with stakeholders to clarify requirements and expected outcomes.


• Participate in solution reviews, testing support, and requirement validation.


• Identify opportunities to streamline processes and improve solution usability.

Qualifications:

• Bachelor’s degree or equivalent years of work experience.


• 5+ years of business analysis experience.


• Strong analytical, documentation, and communication skills.


• Intermediate to advanced experience with Clarity, PowerBI, SharePoint and Atlassian Tools


• General understanding of project management methodologies including Waterfall, Agile scrum, SAFe

Preferred Qualifications:

• Experience supporting technology-enabled process improvements.

Salary Range: $92,640-$138,960

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. 

#LI-Hybrid #LI-NG1

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.