Business and Community Outreach Specialist

Description

Position Data:

Title: Business and Community Outreach Specialist

Grade: Exempt Non-Exempt

Reports to: Child Care Council Director

Basic Function or Position Summary:

Provide business training, intensive technical assistance and support to all licensed, registered and

legally-exempt child care programs to enhance and support the program’s business practices.  Pay is $18.44 per hour.

Security Clearance: V,A,C,R

Requirements

IV. Position Responsibilities and Specific Duties:

• Works with businesses, economic development professionals, elected officials andcommunity members in Chautauqua County to encourage business support of childcare and increase the affordability and availability of child care
• Plans and delivers technical assistance, intensive technical support, and training to child care programs to improve the quality of their business practices and care services.
• Support child care programs in the design of a sustainable budget for their business
• Complete ASPIRE registry and state training approval processes as a Verified Specialty Trainer
• Evaluate the specific needs of different programs and providers by using the Program
• Administration Scale (PAS) and the Business Administration Scale (BAS). Consider factors like child care shortages, demand for child care, economic growth, and workforce data to develop individual business plans.
• Develop and deliver presentations aimed at child care providers that focuses on the grants available to them
• Develop and deliver business trainings across the continuum of child care business needs.
• Connect with experts around topics such as payroll options, tax preparation, legal advise, understanding local child care demand, using social media
• Assist businesses in creating or obtaining materials for them that will help employees in choosing the best child care for their family
• Assist businesses in to complete feasibility and utilization studies of the current child care landscape in the area around/near their business
• Plan and lead round table discussions to facilitate idea generation and collaboration on the support of child care
• Participate in regional, statewide, and national child care business operations/practices groups
• Works collaboratively with OCFS and creates partnerships on a state and local level with stakeholder groups.
• Assists in the compilation of material for the Annual Report, CCR&R’s provider newsletter by preparing needed reports, program summaries, success stories, and required narratives.
• Supports Court in community outreach and court back up
• Promotes agency mission.
• Maintains confidentiality and complies with the code of ethics.
• Maintains consistent professional customer service.
• Job performance incorporates integrated service delivery model while promoting self-sufficiency.
• Other duties as designated by supervisor.

Key Working Relationships:

A. Internal: Child Care Council staff, Systems Compliance and Marketing Specialist, Outreach

team and CODI

B. External: Community agencies, Elected Officials, OCFS, ECLC, Providers, Partners, and

Funders

Supervisory Scope:

A. Number of staff supervised: 0

B. Titles supervised: None

Organizational Responsibilities:

• Adheres to all policies and procedures.
• Gathers appropriate documentation and tracks outcomes.
• Participates in organizational committee structures as appropriate.
• Participates in organizational and divisional management systems.

Knowledge, Skills Required:

• Associate degree required in business, marketing, early childhood education, or human services. Bachelors degree preferred
• 2 years’ experience in the operation of business required
• Understands best practices for child care businesses and provides assistance to child care businesses to follow best practices.
• Knowledgeable about business grants that are available to providers
• Strong communication skills both oral and written.
• Strong organizational skills
• Ability to work independently, effectively manage own schedule and the ability to work as an effective team member
• Ability to establish and maintain positive and cooperative relationships.
• Knowledge of Microsoft Office Suite and Google Docs.

IX. Physical

• Ability to lift up to and including 10-25 pounds of physical effort.

Special Requirements:

• Must be able to provide consistent even tempered customer service at all times
• Completes all required NYS background clearances
• Valid Driver’s license
• Reliable transportation
• Authorized Driver of a COI Vehicle
• Ability to travel throughout the county
• Pre-employment drug and alcohol testing required; subject to random drug and alcohol testing for cause
• Works compassionately with a diverse population