Business Banker

About Bankwell:

Bankwell is a commercial bank with more than $3 billion in assets that serves the banking needs of businesses and individuals. At Bankwell, we pride ourselves on our unique ability to bring you high touch, high quality banking with the expertise and dedication of our experienced team of professionals. When it comes to business, our deep industry knowledge, flexibility and innovative treasury and financing services enable us to find the right solutions for our business and commercial clients. We’re passionate about giving back and are actively involved with many not-for-profit organizations that help shape and improve the lives of others. We’re dedicated to giving our time and talent to support the communities we serve. More about Bankwell can be found at www.mybankwell.com.

Summary of Position:

The Business Banker plays a critical role in growing the bank’s business banking portfolio by acquiring full-service operating relationships with small and mid-sized businesses. This includes a strong focus on Deposit acquisition, Lending, Treasury Management solutions, and delivering value through a consultative, relationship-first approach.

As a key market-facing representative of the bank, the Business Banker will also support a defined group of branches within an assigned territory—partnering with Branch Managers and branch teams to deepen existing relationships, identify new business opportunities, and serve as a sales coach and subject matter expert for business banking solutions with branch colleagues.

 Primary Responsibilities:
Client Acquisition & Relationship Management (60%)

• Develop and grow a portfolio of business banking clients with a focus on core operating Deposits, Loans, and Treasury Solutions.
• Identify and acquire new-to-bank relationships through Centers of Influence (COIs), networking, prospecting, and community involvement.
• Meet individual sales goals and contribute to the branch’s sales goals within the assigned territory.
• Assess business financial statements and tax returns to evaluate creditworthiness and structure lending solutions that meet the bank’s lending criteria.
• Refer clients to internal partners (e.g., Commercial Lending, SBA, Merchant Services) as appropriate to provide full-service banking solutions.
• Active, daily use of CRM system to track all pipeline management and sales activities.

Branch Partnership & Coaching (40%)

• Serve as the Business Banking resource for a group of branches within an assigned geography.
• Partner with Branch Managers to identify cross-sell opportunities and develop contact strategies and sales tactics.
• Support Branch Managers in joint calling efforts with Business Banking prospects to acquire new-to-bank operating relationships.
• Partner with Branch Managers on Lending referrals >$250k. Source own Lending. 
• Provide periodic coaching to branch staff on how to uncover business needs and present Deposit, Credit, and Treasury solutions.

Qualifications & Skills

• Minimum 5 years of experience in business banking sales or relationship management, preferably with a community or regional bank.
• Working knowledge of small business credit underwriting, including the ability to analyze financial statements and tax returns.
• Proven track record in acquiring and growing business banking relationships, with success in deposits, lending, and Treasury Management.
• Established network of Centers of Influence (e.g., accountants, attorneys, local business associations) to generate referral opportunities.
• Strong influencing, coaching, and collaboration skills across departments and levels of the organization.
• Self-starter with excellent time management, organization, and communication skills.
• Proficient in CRM systems and digital banking tools.

Preferred Qualifications

• Bachelor’s degree in business, finance, or a related field.
• Working knowledge of small business credit underwriting, including the ability to analyze financial statements and tax returns and familiarity with SBA lending.
• Experience in territory management and branch-level partnership development.

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks assigned by supervisory personnel, regardless of job titles or routine job duties. 

Bankwell is committed to a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, national origin or ancestry, age, physical or mental disability, veteran or military status, marital status, or any other legally recognized protected basis under federal, state or local laws. 

Applicants with disabilities may be entitled to reasonable accommodation under the terms of Americans with Disabilities Act and certain other state or local laws. Please inform Bankwell’s Human Resources representative if you need assistance completing any forms or to otherwise participate in the application process. 

All employees are responsible for complying with banking regulations that apply to Bankwell. This includes, but is not limited to, adhering to the BSA and various consumer protection regulations, and complying with OFAC sanctions. Employees are required to complete compliance training and follow policies and procedures for applicable regulations based on their role. An employee’s failure to comply with banking regulations will be individually reviewed and assessed. The result of non-compliance may impact job performance ratings and may be serious enough to require termination of employment.