C

Business Banking Lending Assistant

icon building Company : Century Bank
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Business Banking Lending Assistant

Description

Summary: Responsible for assisting Business Bankers in all aspects of customer service, portfolio management, loan processing, 

documentation, and customer follow up.

Essential Functions

  •  Must be individually driven and competitive, as well as motivated to work as a team to achieve Business Banking goals.
  •  Must be able to communicate effectively with customers during difficult situations.
  •  Educate and advise customers on emerging technology and digital solutions such as mobile and online banking, ATM offerings, all designed to make banking easier.
  •  Process new account and loan transactions.
  •  Complete necessary paperwork for opening/revising/closing new/existing accounts and loans
  •  Be well versed in all Century Bank products, on-line banking and bill pay.
  •  Cross-sell Bank products and services.
  •  Assist with questions or concerns regarding current accounts, products, services and transactions.
  •  Perform traditional functions as needed by accurately processing loan documents, checking and savings deposits, withdrawals, loan payments, etc.
  •  Answer customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
  •  Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
  •  Ensure bank is in compliance with federal banking regulations including, but not limited to; Bank Secrecy Act, OFAC, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm Leach-Bliley Act, the Federal Reserve’s “lettered” regulations, and lending assistant roles and responsibilities relating to each act.
  •  Have the knowledge and ability to assist customers with RDC, Visa Merchant Services and Mobile Banking.
  •  Must be willing to travel to other branches when needed. 
  •  Performs other duties as assigned.

Requirements

Education and Experience

  • Graduation from high school or equivalent GED
  •  Some college or postgraduate technical training preferred
  •  Must have excellent customer service skills and a good attitude.
  •  Loan processing experience is preferred
  •  Excellent communication skills both verbal and written
  •  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
  •  Above average computer and keyboard skills.
  •  Good organizational skills.
  •  Ability to work in a fast-paced work environment

Other

  • Must be neatly dressed and well groomed.
  •  Required to complete all compliance and e-learning courses by due date.
  •  Must adhere to all bank policies and procedures
Original job Business Banking Lending Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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