Business Banking Relationship Manager I

Hours:

40

Schedule:

This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must remain flexible to meet current and future business needs.

Comprehensive Benefits:

This job has a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

Pay and Incentive Plan:

Purpose:

Accountable for the generation of new Business Banking relationships along with Relationship Management responsibilities of a portfolio of customers.  Achieve individual sales goals and expand existing relationships through outbound sales calling efforts and networking within the business community.  Actively refer to other lines of business across the organization as appropriate.

Accountabilities:

Ensure Business Development and sales Objectives are met in compliance with established assignments and ESL policies and procedures.

• Actively prospects through disciplined external calling efforts.


• Actively network through internal and external business events.


• Actively manage the assigned portfolio to ensure retention and expansion of relationships.


• Ensure annual and relationship reviews and documented relationship plans are handled proactively and completed on a timely basis.


• Document Activities in Next Gen


• Identify and assess credit opportunities using established ESL underwriting standards and closing requirements.

Provide leadership and guidance in mentoring staff of assigned branches. Assist in customer sales and service when appropriate.

Adhere to member focused Customer Experience Service Standards.  Actively engage in personal and professional development.

Qualifications:

• Bachelor’s Degree or equivalent 4 years of experience including experience and training in aspects of Commercial Banking


• Bachelor's Degree preferred


• Minimum 1 year of progressively responsible commercial lending experience, including financial analysis and underwriting


• Extensive knowledge of commercial credit and noncredit products required


• Highly developed time management, leadership and time management skills required


• Excellent analytical, planning, communication, negotiation and interpersonal skills required


• Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

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