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Business Central Support Specialist / IT Generalist

salary Salary :

$85,000 - 100,000 yearly

icon building Company : Lehr Auto
icon briefcase Job Type : Full Time
icon geo-alt Reno, Nv

Job Description - Business Central Support Specialist / IT Generalist


Make a Real Impact with LEHR Upfitters!

LEHR Upfitters is a fast-growing national company in the motor vehicle manufacturing industry, expanding through both organic growth and strategic acquisitions. With new leadership and a clear vision for growth, come join a company built for innovation, efficiency, and teamwork. Our culture is built on collaboration, innovation, and continuous improvement, and we’re looking for passionate professionals ready to grow with us.

Are you ready to drive your career forward?


We are seeking a highly capable Business Central Support Specialist / IT Generalist to join our team. The ideal candidate is hands-on, service-oriented, and comfortable supporting both Dynamics 365 Business Central and a broad range of IT systems, combining strong technical skills with excellent communication, professionalism, and a proactive mindset. The Business Central Support Specialist / IT Generalist will be the go-to resource for end-user support, system troubleshooting, process improvements, and day-to-day technology operations across the organization.

Compensation and Benefits
  • $85,000 - $100,00 annually, depending on experience
  • Health Benefits (Medical, Dental, and Vision)
  • 401K
  • Paid time off and holidays
  • Opportunity for professional development and advancement in a growing company
  • Exposure to M&A integrations and HR initiatives
  • Collaborative and supportive team environment
Schedule

Monday – Friday 8:00 am – 5:00 pm – (earlier start/end time flexible)

Location

9240 Prototype Drive, Reno, Nevada 89521City Blvd, W STE 333 Orange, CA 92868

Required Skills & Qualifications
 
  • 2–5 years of experience in IT support, systems administration, or application support
  • Hands-on experience with Dynamics 365 Business Central (or NAV)
  • Strong understanding of Azure AD, Microsoft 365, and cloud identity management
  • Solid grasp of network fundamentals (DNS, DHCP, VLANs, Wi‑Fi, firewalls)
  • Experience supporting iOS/Android mobile devices and tablets
  • Familiarity with VOIP systems and troubleshooting voice/network issues
  • Excellent communication skills—able to translate technical issues into clear, user-friendly language
  • Strong documentation habits and attention to detail
  • Ability to work independently, prioritize tasks, and support a fast-moving environment
 
Preferred Qualifications
 
  • Experience with Business Central extensions, integrations, or API connectivity
  • Knowledge of security best practices and compliance frameworks
  • Experience with Intune or other MDM solutions
  • Background supporting small‑to‑mid-sized business environments

Key Responsibilities

Business Central Support (Primary Focus)
 
  • Provide frontline support for Dynamics 365 Business Central users across Finance, Operations, Sales, and Inventory
  • Troubleshoot issues related to posting, permissions, workflows, integrations, and data accuracy
  • Assist with user setup, security roles, and permissions management
  • Support configuration changes, page personalization, and basic system administration
  • Document processes, create training materials, and deliver user training sessions
  • Coordinate with external partners or Microsoft support when escalation is required
  • Assist with reporting, data exports, and Power BI dashboards connected to Business Central
 
General IT Support
 
  • Provide Tier 1–2 support for desktops, laptops, tablets, and mobile devices (iOS/Android)
  • Manage user accounts, licensing, and security in Azure Active Directory and Microsoft 365
  • Support Outlook, Teams, OneDrive, SharePoint, and other Office 365 applications
  • Troubleshoot network connectivity issues and support basic network infrastructure (switches, Wi‑Fi, firewalls)
  • Assist with device provisioning, patching, and endpoint security
  • Maintain asset inventory and ensure compliance with IT policies
 
Power BI & Reporting
 
  • Build and maintain Power BI dashboards and reports
  • Connect data sources, including Business Central, Excel, and cloud services
  • Support data modeling, refresh schedules, and user access
 
VOIP & Communications Systems
 
  • Provide support for the organization’s VOIP phone system
  • Assist with call flows, extensions, voicemail, and softphone/mobile app configuration
  • Troubleshoot connectivity and quality issues in coordination with the VOIP vendor
 

We look forward to receiving your resume!

 
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