Job Description - Business Continuity Manager II - Crisis Management, Event Management
About the Role In this role, you will execute operational and merchandising processes effectively and efficiently, and ensure a neat, clean, and organized stockroom and sales floor. Your goal is to create a seamless experience between back of house and the sales floor to bring our brand to life for our customers while building brand loyalty and delivering with productivity. What You'll Do Maximize the company sales growth and profitability by maintaining the stockroom and sales floor, and facilitate the flow of product to provide an engaging experience to every customer Perform duties associated with receiving and processing shipment, stocking merchandising, and supporting the sales floor, fitting room, and check out, as required Assist and support the execution of the store's merchandising floor plans Leverage omni channel offerings to deliver a frictionless customer experience Maintain an awareness of current product in all departments Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication Courteous and responsive to internal/external request Who You Are Good communicator with the ability to utilize technology effectively and engage with your team and customers to meet goals Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required Organized and strong time management skills•Able to handle customer interactions and potential issues/concerns courteously and professionally Use basic information-gathering skills to solve problems•Ability to learn procedural knowledge acquired through on-the-job training Available to a work a flexible schedule to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shifts (differs per store)
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