Business Development Administrative Assistant

Administrative, Client Support, and Outreach

• Answer incoming calls regarding home care services and follow established procedures to onboard new clients.


• Educate prospective clients about service offerings and provide referrals for needs outside the company’s scope of care.


• Conduct follow-up calls with past prospective clients.


• Perform scheduled outreach calls to social workers regarding pending discharges who may require home care services.


• Maintain accurate and up-to-date records in the company’s CRM system.


• Continuously update and clean up the referral source database.


• Build and maintain referral relationships within designated partners


• Manage calendar, make appointments, write and draft emails for Business Dev. Manager

Marketing, Social Media, and Content Creation

• Assist the Business Development Manager with marketing campaigns, community events, and outreach activities.


• Create social media posts and manage social media accounts for company and Business Dev. Manager (Facebook, Instagram, Linkedin, Website)


• Write relevant content for the company website/ blog.


• Create seasonal newsletter for current clients and prospects.


• Assist with the organization and maintenance of marketing collateral.


• Create and edit Bayshore Home Care documents using Canva.

Qualifications

• Exceptional oral, written, and phone skills


• Proficiency in computer skills to include Microsoft Word, Excel, Canva as well as social media platforms with the ability to learn and utilize other software applications


• Patient, flexible, and professional when taking direction, and can juggle multiple priorities at a quick pace


• Home care knowledge preferred


• Must be able to pass AHCA background requirements -https://info.flclearinghouse.com