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Business Development Agent

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Job Description - Business Development Agent



Business Development Representative (BDC) – Gwinnett Place Nissan
📍 Duluth, GA


Join a High-Performing Dealership Team


Looking for a career with competitive pay, strong culture, and real growth opportunity?


At Gwinnett Place Nissan, we are proud to be one of the top-performing Nissan dealerships in Georgia. Our success is built on a culture of:
Integrity • Transparency • Professionalism • Teamwork • Respect


We are currently expanding our Business Development Center (BDC) and are seeking motivated, customer-focused individuals to join our team.


What You’ll Do



  • Handle inbound and outbound customer communications (calls, texts, internet leads)

  • Set and confirm appointments for the sales team

  • Deliver exceptional customer service and follow-up

  • Work in a fast-paced, team-driven environment

  • Help drive dealership traffic and sales growth


What We’re Looking For



  • Strong communication skills (phone, text, email)

  • Positive attitude and team-first mindset

  • Ability to multi-task and stay organized

  • Sales or customer service experience preferred (automotive a plus, not required)

  • Driven, goal-oriented, and coachable


Why Gwinnett Place Nissan?



  • Competitive compensation + performance-based bonuses

  • High-volume dealership with strong lead flow

  • Positive, supportive team environment

  • Opportunities for advancement and long-term career growth

  • Established reputation as a trusted dealership in Duluth


Training & Development


We invest in your success from day one:



  • Dedicated in-house training team

  • Ongoing coaching and development

  • Access to manufacturer and marketing partner training programs


 

REQUIREMENTS:



  • Good verbal and written communication skills



  • Customer Service Experience or Call Center an added plus



  • Proficient with Microsoft Word, Excel, and Outlook



  • Time management, prioritization skills, and the ability to multi-task are required



  • Must be willing to submit to a drug screen prior to employment



We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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