Business Development Center Lead (BDC/ Automotive)

Newport Beach Automotive Group has experienced significant growth in the past years. To support this growth, we are looking to develop a Business Development Center to ease the Sales and Service experiences of our valued guests. The ideal candidate is good under pressure, attentive to detail and has a deep passion for the automotive industry, while providing superior customer service.

Responsibilities:

· Establish relationships with clients while receiving feedback on their visits

· Reach out to guests regarding upcoming needed service

· Follow-up on recently concluded service appointments

· Follow-up on previous sales leads

· Follow up on acquisition leads

Qualifications:

· Acting as a first point of contact for our customers

· BDC experience is required, (minimum 3 years of experience)

· Highline experience preferred

· Have a general knowledge of the brands and products we represent

· Be willing to work after- hours for events, as needed

· Previous experience with Reynolds and Reynolds is preferred

· Excellent communication, interpersonal and organizational skills

· Strong work ethic with the ability to work in a fast-paced, results-driven environment

· Responds promptly to all inquiries with courtesy, accuracy, and professionalism

 · Able to work with little supervision

· Ability to work with multiple Department Managers

Job Type: Full-time

Schedule:

· 8-hour shift, Monday through Friday. 8:00 am to 5:00 pm.

Benefits:

· 401(k) with company match

· Dental Insurance

· Health Insurance

· Vision insurance

· Paid time off, sick leave and paid holidays

· Flexible Spending Accounts

Ability to Commute/Relocate:

Irvine, CA 92618: Reliably commute or planning to relocate before starting work (Required)

Pay: $16.90 per hour, plus commission. 

Education:

· High school or equivalent

Work Location: In person