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Are you a highly motivated and experienced BDC Representative with a passion for the automotive industry? Tim Moran Ford is searching for a dynamic individual to join our team. If you have a proven track record of success in phone and internet sales, a talent for building customer relationships, and thrive in a fast-paced environment, we want to hear from you.
Proactively respond to incoming leads and customer inquiries to set appointments for vehicle purchases.
Respond to prospective customers professionally via email, text, or phone.
Adhere to a prescribed follow-up schedule to generate appointments from aging leads.
Track lead counts, appointments, and purchases to evaluate your performance and meet goals.
Be detail-oriented when entering notes into our CRM program.
Manage all scheduled appointments, including those shown and missed.
Work weekends and all major holiday weekends.
Bilingual in Spanish is a plus!
Medical, Dental, and Vision Insurance
401K
Life Insurance
Long-Term & Short-Term Disability
Paid Vacation
Paid Sick Days
At least 2 years of solid customer service experience, preferably in the automotive industry.
Excellent verbal and written communication skills.
Proficiency with Microsoft Word, Excel, and Outlook.
Ability to hit quotas and closing percentages.
Must be willing to submit to a drug screen prior to employment.
Must have a clean and valid driver's license.
Must have a valid CA sales license.
If you're ready to take your career to the next level and contribute to a winning team, apply today!
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