Business Development Center Sales Representative

Capital GMC of Lexington is seeking an experienced and results-driven Business Development Center (BDC) Sales Representative to join our established team. We’re looking for a professional who already knows the fast-paced world of automotive BDC operations — someone confident in handling leads, building relationships, and driving traffic to our showroom.

This role is ideal for a candidate who thrives on results, understands the customer journey, and knows how to turn interest into appointments and appointments into sales.

Compensation and Benefits:

• Competitive Pay


• Health Insurance


• Paid Time Off (PTO)


• 401(K) Retirement Plan

Key Responsibilities:

• Professionally handle all inbound and outbound leads via phone, email, text, and web inquiries


• Convert customer interest into confirmed sales appointments through consistent follow-up and relationship building


• Leverage your prior BDC or automotive sales experience to identify customer needs and deliver tailored solutions


• Provide detailed and accurate information on vehicles, promotions, and dealership programs


• Maintain thorough and organized lead tracking using the CRM system


• Work closely with the sales and management teams to ensure a smooth handoff and outstanding customer experience


• Stay current on product knowledge, dealership promotions, and market trends


• Perform additional duties as needed to support BDC operations

Requirements:

• Previous experience in an automotive BDC, internet sales, or similar role is required


• Proven ability to manage a high volume of leads with professionalism and urgency


• Strong communication, persuasion, and follow-up skills


• Proficiency in CRM systems and online communication tools


• Self-motivated, detail-oriented, and driven to achieve measurable goals


• Ability to work effectively in a team environment


• Must pass pre-employment background screenings

If you’re an experienced BDC professional ready to make an impact with a dealership that values your skill and drive, we want to hear from you! Apply today and take the next step in your automotive career with Capital GMC of Lexington.

WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it’s a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We’re proud to support military personnel and veterans and are committed to your professional growth, innovation, and success.  Ready to accelerate your career? Join the Capital Automotive Group family today and become part of a team that’s driving innovation and delivering excellence every mile of the way!

At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.