Business Development Coordinator

We are seeking energetic individuals to join our unique and fast-paced Business Development Team at Dover Dodge. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience and while having unlimited income potential.

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase.  You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.

Training is provided so no prior experience is necessary. 

Responsibilities

• Answer customer calls and establish follows-up with sales appointments


• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates


• Provide customers with initial product information & direct them to the appropriate dealership resources


• Present initial financing options based on customer needs


• Follow up with leads that are not ready to make an appointment or no-show


• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management


• Utilize CRM tracking system daily

What We Offer:

• FREE COLLEGE OPPORTUNITY WITH STRAYER UNIVERSITY!


• Medical, Dental, and Vision Insurance


• 401K Plan


• Life Insurance


• Paid time off and vacation


• Growth opportunities


• Paid Training


• Employee vehicle purchase plans


• Family owned and operated


• Saturday Lunches


• Discounts on products and services


• Competitive comp plan

Qualifications

• At least one previous role based in strong customer service experience


• Team player attitude


• Prompt and courteous


• Enthusiastic personality


• Must have strong computer skills


• Willing to submit to a pre-employment background check & drug screen