Business Development Coordinator

Copeland Toyota, is a family-owned auto group that has proudly served the Brockton community for over 50 years. We are are looking for a motivated Business Development Coordinators to join our newly built call center. This is a great opportunity for individuals who are passionate about customer service and looking to grow with a reputable company.

While automotive experience is not required, previous call center or sales experience is a plus. 

What We Offer:

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  $20/hour base pay

  
  


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  Weekly bonuses for every appointment shown and vehicle sold

  
  


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  Opportunity to grow within a stable and supportive dealership group

  
  


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  A professional, newly renovated workspace

  
  

Flexible Full-Time Schedules Available:

Option 1

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  Mon–Thurs: 9:00 a.m. – 6:00 p.m. (1-hr break)

  
  


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  Friday: OFF

  
  


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  Saturday: 8:30 a.m. – 5:00 p.m. (½-hr break)

  
  


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  Sunday: OFF

  
  

Option 2

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  Mon–Wed: 9:00 a.m. – 6:00 p.m.

  
  


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  Thursday: OFF

  
  


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  Saturday: 8:30 a.m. – 5:00 p.m.

  
  


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  Sunday: OFF

  
  

Option 3

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  Mon–Tues, Thurs–Fri: 9:00 a.m. – 6:00 p.m.

  
  


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  Wednesday: OFF

  
  


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  Saturday: 8:30 a.m. – 5:00 p.m.

  
  


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  Sunday: OFF

  
  

We’re happy to accommodate qualified candidates!

Full-Time Benefits:

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  Harvard Pilgrim Health Insurance & Blue Cross Dental

  
  


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  401(k) with Company Match

  
  


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  Group Life Insurance

  
  


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  Paid Vacation & PTO

  
  

Your Responsibilities:

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  Respond to internet and phone inquiries professionally and promptly

  
  


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  Provide customers with accurate product information

  
  


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  Set quality appointments for the sales team

  
  


• Maintain Key Performance Indicators


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  Follow up with leads and nurture interest

  
  


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  Assist customers in choosing the right vehicle

  
  


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  Maintain high levels of customer satisfaction

  
  


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  Use CRM tools and communicate effectively with internal teams

  
  

Qualifications:

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  Excellent communication skills, written and verbal

  
  


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  Comfortable with Microsoft Office (Word, Excel, Outlook)

  
  


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  Strong multitasking and time management

  
  


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  Motivated, coachable, and goal-driven

  
  


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  Valid driver’s license & reliable transportation

  
  


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  Must pass a background check and drug test

  
  


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  Bonus: Fluency in Haitian Creole, Spanish, or Portuguese

  
  

If you're ready to jumpstart your career with a trusted name in the automotive industry, apply today and become part of the Copeland Toyota family!

Send your resume or apply in person at Copeland Toyota, Brockton, MA