Business Development Coordinator

Castle Automotive Group is seeking BDC Representatives to join our team at our McHenry location. 

What We Offer

• 401(K) profit sharing


• Major Medical & Dental (50% employee paid premium)


• Vision


• Voluntary Benefits (Accident, Critical Illness, Disability, and more)


• Life Insurance


• Paid Time Off 


• Employee vehicle purchase discounts


• Flexible work schedule


• Career advancement

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  Answer customer calls and establish follow-up with sales appointments
  
  


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  Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
  
  


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  Provide customers with initial product information and direct them to the appropriate dealership resources
  
  


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  Present initial financing options based on customer needs
  
  


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  Follow up with leads that are not ready to make an appointment or are no-shows
  
  


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  Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  
  


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  Utilize CRM tracking system daily
  
  

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  At least one previous role based on customer service experience
  
  


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  Excellent teammate with a collaborative attitude and eagerness to improve
  
  


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  Prompt and courteous demeanor
  
  


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  Positive and hardworking personality
  
  


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  Strong computer skills
  
  

Compensation: $16-$18 per hour
Compensation will be based on performance and experience; pay ranges may vary from the displayed amounts