Business Development Coordinator

The Business Development Representative is responsible for receiving, processing and coordinating all incoming telephonic sales inquiries, showroom floor requests and internet queries. He/She promptly responds to sales and service requests by coordinating/collaborating with the appropriate dealership department manager.

The ideal Business Development Representative will have a strong command of the English language, a high level of self-confidence, a post-high school education (college coursework or technical school), strong computer skills, exceptional organizational skills and will have call center experience.

Benefits:

• Medical- 4 plans (BCBS)


• Dental


• Vision


• Term Life


• Company-paid Term Life


• STD/LTD


• Accident indemnity rider


• PTO / Sick days (annually)


• 401(k) with an employer match


• Employee Assistant Program


• FMLA / Maternity/Paternity Leave


• Bereavement Leave

Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) 

Duties and Responsibilities:

The following is a representative list of the duties and responsibilities associated with this position:

• Answer all incoming Sales Appointment call using script


• Follow up with all non-appointment incoming sales calls


• Contact unsold showroom traffic leads using a script


• Follow up with appointments and missed appointments


• Confirm all pending appointments (sales and service)


• Follow up with aged sales leads


• Track sold vehicles


• Track and follow up with hot sheets


• Work with internet sales leads by contacting customers and getting a set appointment for a dealership visit


• Adhere to all company policies, procedures and safety standards


• Perform other duties as assigned