Business Development Coordinator (BDC)

About Us

Ancira Auto Group is a family-owned automotive dealer group known for our commitment to excellence, integrity, and customer service—and for supporting our employees with strong leadership, growth opportunities, and a collaborative team environment.

Job Description

Ancira GMC Boerne is seeking a confident, motivated, and customer-focused Service BDC Representative to join our team. In this role, you will serve as the first point of contact for many prospective buyers and play a key role in building trust through timely, professional communication.

The ideal candidate is tech-savvy, comfortable appearing on camera, and excited to represent the brands using modern digital tools including personalized video messaging.

M-F 8AM UNTIL 5PM WITH 1 HOUR LUNCH EACH DAY 

Benefits

• Health, Dental & Vision Insurance


• Disability Insurance, Life Insurance, and Mental Health Care


• Paid Time Off


• Paid Holidays


• 401k with Employer Match 


• Employee Discounts


• Employee Assistance Program

Key Responsibilities

• Respond promptly and professionally to inbound inquiries and assist Service Advisors to assure our Customers always receive a quality Service experience


• May assist to set and confirm customer appointments for Service


• Excellent opportunity to learn the Automotive Service business

Qualifications

• Prior experience with call center, or customer service role helpful 


• Strong written and verbal communication skills


• Professional phone etiquette and presentation


• Strong organizational skills with attention to detail


• Proficiency with computer use and digital communication platforms


• Self-motivated and goal-oriented mindset


• High school diploma or equivalent required; additional education or training preferred


• Acceptable/Insurable driving history is required; This is an AUTOMOTIVE DEALERSHIP

Why Work With Us

• Represent GMC vehicles known for quality, luxury, and innovation


• Competitive pay


• Comprehensive benefits package


• Paid training and career development support


• Positive, team-oriented environment with strong leadership

We are a high-volume dealership committed to customer satisfaction and integrity. If you believe in excellence, enjoy working with people, and want to be part of a winning automotive team, we encourage you to apply.

EOE