Business Development Executive - BPO

Key accountabilities and responsibilities include:

• Develop and execute plan to drive annual profitable revenue growth within your portfolio of TME accounts
  


• Responsible for the overall P&L for the portfolio of accounts – Bookings, Revenue, and Contribution margin
  


• Establish and develop long\-term customer commitment through maintaining strong customer satisfaction and being seen by the client as a trusted advisor
  


• Develop positive relationships and regular contact with key client stakeholders at senior/board level to position Capgemini for large, sole\-sourced deals
  


• Originate opportunities within existing and new buying centers by way of cold\-calling, networking, social media, events and/or other sources
  


• Provide escalation point for the customer and collaborate with Client and internal Capgemini partners to deliver upon SLAs and value commitments
  


• Develop and qualify leads into pursuits and close pursuits
  


• Leverage knowledge of industry trends and client challenges to develop and deliver compelling value propositions
  


• Lead and motivate sales pursuit teams
  


• Ability to work in a global organizational and service delivery environment
  


• Make significant contributions to the local team and the company sales culture
  


• Manage client expectations throughout the sales cycle and closing process
  


• Develop and manage a pipeline of qualified opportunities
  

 
Measures of Success:

• Meeting and exceeding annual bookings value target (>$20M)
  


• Compliance with the client's sales methodology and financial parameters
  


• Work as part of a team to negotiate new deals and commercials
  

Requirements

The ideal candidate: 

• Minimum of 15\-years of experience in selling complex, outcome\-based Business Process Outsourcing (BPO) services
  


• 7\-8 years of experience serving clients in the Tech, Telecom & Media Sectors
  


• Experience in developing new sales opportunities for Services industry clients, supporting the formulation of solutions for sales proposals (including pricing, scope, and schedules) and closing large, complex, outcome\-based deals through consultative/value sales methodologies
  


• Experience in a senior Business Development Executive /account executive role managing an account portfolio of $25\-50M+
  


• A well\-documented track record of achieving annual sales quotas of $15M\-$20M
  


• Recent experience selling consulting services engagements of $500K\-$5M
  


• Excellent oral and written communication skills and outstanding presentation skills
  


• Ability to work in a global organizational and service delivery environment
  


• Ability to work in a fast\-paced, competitive sales culture
  


• Ability to travel as required
  


• High level of personal and professional integrity
  


• Excellent attention to detail
  


• Excellent time management skills
  

Benefits

• Flexible work
  


• Healthcare including dental, vision, mental health, and well\-being programs
  


• Financial well\-being programs such as 401(k) and Employee Share Ownership Plan
  


• Paid time off and paid holidays
  


• Paid parental leave
  


• Family building benefits like adoption assistance, surrogacy, and others
  


• Social well\-being benefits like subsidized back\-up child/elder care and tutoring
  


• Mentoring, coaching and learning programs
  


• Employee Resource Groups