Business Development Representative

National Capital Treatment & Recovery, formerly Phoenix House, a nonprofit substance use treatment facility in Arlington, VA is looking for a full-time Business Development Representative to create business development strategies and referral outreach plans to attract and secure private insurance patients and a diversified payer mix. This role requires a dynamic, go-getter driven by our mission and business goals. S/he will be responsible for building, advancing and maintaining referral relationships (including but not limited to hospitals, mental health providers, social workers, insurance providers/companies, community groups, etc.) throughout Metro DC area. This is a full-time, M-F 9am-5pm, salaried position. MUST HAVE SUBSTANCE ABUSE EXPERIENCE.

This position requires an understanding of the company’s treatment program and philosophy, admission process and criteria. A working knowledge of various aspects of substance abuse and dual diagnosis is preferred. This individual must have the ability to develop and implement business development & marketing strategies, referral relationships, and community relations activities for a specific geographic area. Flexible schedule to include nights and weekends and the ability to work independently are essential.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for developing and implementing strategic business development/ marketing plans that focus on retaining existing referrals, developing new referral sources, increasing consumer awareness, and promoting corporate identity in order to increase census. Evaluate and analyze effectiveness of the plan and make adjustments and changes where appropriate

§ Maintain professional working relationships with staff, including being able to work remotely with team members

§ Prepare presentations to effectively represent services offered

§ Coordinates and conducts tours for key referral sources.

§ Develop new prospects and interact with existing relationships with current and prospective referral sources to market Phoenix House services

§ Work closely with the admissions department to insure timely response and cross communication of referral activity.

§ Experience working with diverse populations preferred and knowledge of various treatment methods a plus

§ Proven track record for meeting sales goals

§ Solid selling skills, with ability to engage new business

§ Compile, correlate, & analyze data and assemble information to facilitate increased sales growth through regular updates to management

§ Maintain ethical standards and continued professional growth

QUALIFICATIONS:

Degree from approved university in Marketing/Public Relations, Social Work or related preferred. Applicable experience may be substituted for degree.

KNOWLEDGE AND SKILLS:

§ Two years direct experience in healthcare marketing preferred

§ Must possess a state driver’s license with no restrictions and meets all requirements of facility vehicle policy

§ Must be able to work with male/female, adult (18-over) and adolescent substance abuse/dually diagnosed/opiate dependent population.

• Ability to effectively communicate verbally and in writing with appropriate documentation skills to complete reports, utilize data and communicate ideas constructively

§ Organizational skills and ability to prioritize and manage multiple tasks of varying difficulty and complexity so that deadlines are met and schedules are maintained

§ Self-disciplined with an ability to work independently and under pressure

§ Utilize strong attention to detail and excellent written and oral communication

§ Exercise discretion in handling details of confidential nature

§ Must be self-motivated, set own schedule and perform duties of job with minimal supervision

§ Previous healthcare marketing experience with a track record of growth is required.

§ Ability to establish, maintain and develop business relationships with customers and potential customers in an assigned territory

§ Ability to work with Microsoft Office software, including Excel, PowerPoint, Outlook and Word

PHYSICAL/EMOTIONAL DEMANDS:

Work is sedentary and/or ambulant. Occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) through course of job requirement. Must be able to see, sit, stand, bend and reach. Must be able to read, write, and speak English language. Must be able to make independent decisions when needed. Must be able to communicate verbally and in writing with the medical, nursing, clinical and other staff. May be exposed to varying and unpredictable situations (i.e., patient behavior).

WORK ENVIRONMENT:

Materials, equipment and supplies necessary to perform assigned tasks are provided by NCTR. Business expenses will be reimbursed per company policy.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

NCTR is an Equal Opportunity Employer